Urban Transport Management And Customer Perceived Quality: A Case Study In The Metropolitan Area Of Cagliari, Italy
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Cited by:
- Benedetto Barabino & Nicola Aldo Cabras & Claudio Conversano & Alessandro Olivo, 2020. "An Integrated Approach to Select Key Quality Indicators in Transit Services," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 149(3), pages 1045-1080, June.
- Muhammad Nadeem & Muhammad Azam & Muhammad Asim & Muhammad Ahmad Al-Rashid & Othman Che Puan & Tiziana Campisi, 2021. "Does Bus Rapid Transit System (BRTS) Meet the Citizens’ Mobility Needs? Evaluating Performance for the Case of Multan, Pakistan," Sustainability, MDPI, vol. 13(13), pages 1-18, June.
- Benedetto Barabino, 2018. "Automatic recognition of “low-quality” vehicles and bus stops in bus services," Public Transport, Springer, vol. 10(2), pages 257-289, August.
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Keywords
public transport quality; Impact Score; Bivariate Correlation Analysis; Customer Satisfaction.;All these keywords.
JEL classification:
- O18 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Urban, Rural, Regional, and Transportation Analysis; Housing; Infrastructure
- R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning
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