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The Dissemination of the EFQM Self-evaluation Model across Europe

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  • Erlantz ALLUR

    (The University of the Basque Country, Spain)

Abstract

This article analyzes the diffusion process of the Total Quality Management (TQM) paradigm, and, more specifically, evaluates the diffusion process of the EFQM model, one of the most successful self-evaluation models for TQM all over the world. The work refers to the major level of dissemination achieved by this self-evaluation model across Europe, although their unequal dissemination is also stressed. A clear predominance of countries with disparate market structure and institutional environment, such as U.K., Spain, Germany, Italy and Turkey, is pointed out. The conclusions drawn in the article may be of interest both for academic and professional spheres of activity but, overall, for public-devisors.

Suggested Citation

  • Erlantz ALLUR, 2010. "The Dissemination of the EFQM Self-evaluation Model across Europe," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(5), pages 971-979, December.
    • Handle: RePEc:rom:rmcimn:v:11:y:2010:i:5:p:971-979
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    File URL: https://www.rmci.ase.ro/no11vol5/17.pdf
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    More about this item

    Keywords

    Quality management; Total Quality Management; self-evaluation model; EFQM.;
    All these keywords.

    JEL classification:

    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

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