Opportunities To Increase Performance By Integrating Emotional Intelligence Into A Resilient Military Organisation'S Culture

Regardless of the field of activity in which it operates, the type, purpose or degree of internal structuring, the organization is once again the subject of increasingly complex studies and analyses, and is the focus of interest for researchers, theorists and, above all, practitioners. Organizational management is making great efforts to adapt, rigid structures are moving towards viable solutions, traditional methods are gradually being replaced by modern procedures facilitated by technical developments, activities are being simplified and the whole system is being optimized. Access to new information resources opens up often unforeseen opportunities, and the requirement for digitization, often imposed at organizational level, has proved to be the solution to ensuring prosperity. In this context, where the possibilities for development seem endless and organizations should build bridges to strengthen economic and diplomatic relations, both nationally and internationally, the first flaws are in fact appearing, which, with a slow but consistent evolution, have produced irreparable effects. Uncontrolled market developments, the unpredictability of macroeconomic indicators and an unstable workforce are just some of the factors putting pressure on today’s managers. This article summarizes efforts to identify a solution to the issues that are manageable from a manager’s perspective. The link between organizational culture and performance has already been demonstrated in the literature through frequent studies and research. What we want to demonstrate in this article is a link between the emotional intelligence of human resources and the adaptation of a culture that ensures organizational survival and success and that all of this is resilient. The method used is a questionnaire (the target group is part of the defiance sector) coupled with a bibliometric analysis of the literature. The research was conducted by applying two questionnaires, the main purpose being to create a link in how to apply emotional intelligence and culture to increase the performance of the military organization.