Improving The Public Sector Decision Making Process With Digital Approach. Case Study Radet Bucharest, Romania

In today's world's economy characterised by fast, unpredictable change, and higher competition, organizations to survive have to be able to adapt on new challenges, not only for improving their process, furthermore to create an competitive advantage. When we are talking about changes or transformation, we do not mean only for public organization but also for private sector. Nowadays managers are confronted with many difficulties with decision making process. According to Venkatachalam and Sellappan (2010) Organizational decision-making: The process of responding to a problem by searching for and selecting solution of course of action that will create value for organisational stakeholders. Decision making is not so easy, managers are often judged by the decisions they make. To make a decision involves choosing from two or more possible alternative for achieving a desired result. Management information systems can be used like a tool in decision making process. Our focus in this research is the role of Management Information system in decision making process, furthermore we are trying to create a model by combining Information Technologies respective Business intelligence, Cloud Computing and fuzzy method, that can be used for decision making process and the importance of MIS in decision making process.