Empirical Study Regarding Flexible Work Proliferation In Multinational Companies

The benefits of flexible work have been discovered by millions of employees and it is promoted by toughsands of companies at global scale. Nowadays technology allows us to communicate anytime, anywhere across the globe and the fact that remote work is increasing is a sign that innovation does not only happen in a face-to-face environment, that people can be productive outside of an official office and that organizational culture does not suffer because employees use remote locations for job performance. When a company decides to establish flexible labour, a series of factors will play a critical role in the success or failure of that model. Once the respective model has been established, the company must ensure contiued performance and must be able to control the activities of its employees, irrespective of their remote location so that the quality of the services is not negatively impacted. The objective of this study is to determine the main dependencies between the corporate multinational framework and the sustainability of flexible workplaces whithin the services industry. The study is based upon specialized literature reviews related to flexible work arrangements deployed by multinational companies. A comparative analysis was conducted by the authors on several international companies from the services industry to assess key factors that impact remote work and its effect on the overall organizational performance. The study presented can be used by companies when deciding to implement flexible labor by offering examples from the corporate industry on the way these models strengthen their business sustainability.