The Role of Socialization Networks in the Modernization of Public Administration

Various reports indicate, at least for Europe, that information and communication technology may be the engine of today's economic and social development. In Romania, a series of legislative acts have been adopted for compatibility with European regulations. In order to achieve an equitable and effective management of modern, rigorous and result-oriented management in a unitary organization of the publishers, it is necessary to ensure that the system is generic, through the emergence of new forms of public relations, the redefinition of functions and roles systems, and reprocessing systems and applications. The main objective of the research undertaken is to measure the use of social media networks in order to publicly understand the needs of citizens in order to respond to the precursors and to attract citizens into decisions that contribute to the socio-economic development of their communities. In the research a mix of qualitative and quantitative methods was used, questionnaires and observation sheets were applied both to citizens and civil servants. The overall conclusion is that leadership, operations, skill levels, technological capacity and trust are key factors in using social media.