Using Digital Tools In The Management Of Civil Servants. Case Study On The National Agency Of Civil Servants Reforms Included In The National Recovery And Resilience Plan

The digitalization of administrative practices is a major topic at the heart of contemporary theoretical and practical debates. All the actions undertaken in this respect can be carried out with maximum effectiveness if the very management of human resources (HRM) in public administration is ensured through digital tools. Such an approach would contribute to changing the current paradigm in which human resources departments predominantly pursue legislative compliance, with a new strategic approach. The topicality of the subject in the Romanian context is all the more evident, given some systemic problems reported by both national and European institutions, such as the fragmented use of IT systems, over-bureaucratic workflows or limited interoperability. Given its mandate, the National Agency of Civil Servants (NACS) has a leading role in the reform of civil service management. Through the use of the National Recovery and Resilience Plan (NRRP) funding, NACS will implement a series of measures, which will ensure the HRM reform and will accelerate the digital transformation. Among them, our study will cover the development of the civil servants management platform E-ANFP, the development of SIMRU (Integrated Human Resources Management System) and the operationalization of the national civil servant recruitment competition. This paper draws on qualitative research tools to identify the main barriers to the digital transformation of HRM in the Romanian public sector and to analyse some of the NACS reforms foreseen in the NRRP. Finally, the insights of this research can contribute to accelerating digital transformation in the Romanian public sector.