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Patients' Satisfaction with Primary Health Care in Egypt: Exploring the Gap between Rural and Urban Governorates

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  • Dina Metwally

Abstract

Patient satisfaction has been frequently used as an indication of the overall quality of health care providers. Understanding patients` needs and expectations is crucial to PHC providers to improve patients` health. This study aims to explore patients' satisfaction with primary health care services in urban and rural areas in Egypt. The study shows a gap in patient`s satisfaction across Alexandria and Sohag governorates. This implies a difference in reform implementation across urban and rural governorates. More attention should be given to different dimensions of health care provision at PHC level in rural governorates including clinical and nonclinical training of nurses, improvement in amenities and other facilities, improvement of registration system, and promoting the new system.

Suggested Citation

  • Dina Metwally, 2014. "Patients' Satisfaction with Primary Health Care in Egypt: Exploring the Gap between Rural and Urban Governorates," Journal of Social and Development Sciences, AMH International, vol. 5(4), pages 221-230.
  • Handle: RePEc:rnd:arjsds:v:5:y:2014:i:4:p:221-230
    DOI: 10.22610/jsds.v5i4.821
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    References listed on IDEAS

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    1. J R Barnett, 1993. "Does the Geographic Distribution of Physicians Reflect Market Failure?: An Examination of the New Zealand Experience, 1981–87," Environment and Planning A, , vol. 25(6), pages 827-846, June.
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    1. Tarek Numair & Daniel Toshio Harrell & Nguyen Tien Huy & Futoshi Nishimoto & Yvonne Muthiani & Samson Muuo Nzou & Angkhana Lasaphonh & Khomsonerasinh Palama & Tiengkham Pongvongsa & Kazuhiko Moji & Ke, 2021. "Barriers to the Digitization of Health Information: A Qualitative and Quantitative Study in Kenya and Lao PDR Using a Cloud-Based Maternal and Child Registration System," IJERPH, MDPI, vol. 18(12), pages 1-15, June.

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