The Importance of Managerial Coaching in Public Organisation: A Conceptual Paper

Managers are facing an ever more complex and demanding work environment that requires them to prioritize their organization’s excellence. One of the significant hurdles they encounter is finding ways for their organizations to effectively compete not only within their domestic market but also on an international or global scale. In the organizational context, effective managerial coaching involves five dimensions to be practiced by the immediate superiors, the closest individuals to employees: practicing open communication, promoting working in groups, practicing employees’ orientation, embracing diversity, and facilitating employees’ development. Therefore, their coaching can help employees improve their work performance from time to time. The sensitivity of immediate superiors in enhancing employees’ development by providing required resources for work assignments, such as budget, raw materials, and adequate work equipment to employees, providing clear goals and explanations of assigned tasks, leads to increased employee confidence in completing assigned tasks effectively. Providing sufficient resources enables employees to complete new and more challenging tasks.