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The Effectiveness Of Social Media Marketing On Purchasing Decisions

Author

Listed:
  • Blazheska, Daliborka

    (University of Skopje)

  • Milenkovska Klimoska, Angela

    (University of Skopje)

  • Trajkov, Viktorija

    (University of Skopje)

Abstract

This study investigates the influence of social media on consumer behavior and purchasing decisions. A survey was conducted among students at the University of Skopje as respondents, to gather insights into their social media usage, content preferences, and perceptions of brand engagement on these platforms. The findings reveal that social networking sites like Instagram and Facebook are extensively utilized, with the majority of respondents spending significant time on these platforms daily. Moreover, a considerable percentage of respondents reported making purchase decisions based on posts or advertisements encountered on social media, indicating its impact on consumer purchasing behavior. The perception of brands engaging with users on social media was predominantly positive among respondents. Videos emerged as the most engaging content type, followed by images, highlighting the importance of visual content in driving consumer engagement. These findings underscore the significance of social media as a marketing tool and its potential to influence consumer behavior. Marketers should leverage these platforms effectively to connect with consumers, deliver targeted messages, and drive purchasing decisions.

Suggested Citation

  • Blazheska, Daliborka & Milenkovska Klimoska, Angela & Trajkov, Viktorija, 2024. "The Effectiveness Of Social Media Marketing On Purchasing Decisions," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 15(1), pages 27-38.
  • Handle: RePEc:ris:utmsje:0363
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    More about this item

    Keywords

    Facebook; Instagram; brand communication; online purchasing;
    All these keywords.

    JEL classification:

    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

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