IDEAS home Printed from https://ideas.repec.org/a/ris/joibac/0228.html
   My bibliography  Save this article

Measuring the Impacts of Internet Banking to Bank Performance: Evidence from Vietnam

Author

Listed:
  • Dinh, Van

    (Faculty of Finance and Banking, VNU University of Economics and Business, Hanoi, Vietnam)

  • Le, Uyen

    (Faculty of Finance and Banking, VNU University of Economics and Business, Hanoi, Vietnam)

  • Le, Phuong

    (Faculty of Finance and Banking, VNU University of Economics and Business, Hanoi, Vietnam)

Abstract

Internet banking is an innovative service in the banking industry. However, researching about the impact of internet banking to bank’s performance is rarely seen. In Vietnam, no research has been found recently by researchers. The main objective of this study is to evaluate the impact of internet banking to performance (profitability ratios, noninterest operating expenses and incomes) of banks in Vietnam in the period from 2009-2014. The study uses random effect model (REM) and fixed effect model (FEM) to estimate the relationships between Internet indicators and bank’s performance. The results from the regression model showed that internet banking had an impact on bank profitability through an increase of income from service activities. However, the impact level was low and had a lag time of over 3 years, which is longer than findings from previous studies.

Suggested Citation

  • Dinh, Van & Le, Uyen & Le, Phuong, 2015. "Measuring the Impacts of Internet Banking to Bank Performance: Evidence from Vietnam," Journal of Internet Banking and Commerce, , vol. 20(02), pages 01-14, August.
    • Handle: RePEc:ris:joibac:0228
    as

    Download full text from publisher

    File URL: https://www.icommercecentral.com/open-access/measuring-the-impacts-of-internet-banking-to-bank-performance-evidence-from-vietnam.php?aid=57905
    File Function: Full text
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    Internet banking; Commercial bank; Performance ratios; Service channel;
    All these keywords.

    JEL classification:

    • A11 - General Economics and Teaching - - General Economics - - - Role of Economics; Role of Economists

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:joibac:0228. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dale Pinto (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.