IDEAS home Printed from https://ideas.repec.org/a/ris/joibac/0160.html
   My bibliography  Save this article

Factors Influencing the Adoption of Internet Banking in Malaysia

Author

Listed:
  • EM, Ahmed

    (Faculty of Business, Multimedia University, 75450, Melaka, Malaysia)

  • GS, Phin

    (Faculty of Business, Multimedia University, 75450, Melaka, Malaysia)

Abstract

This study aims to look into the ways on how demographic characteristics, social factors, and consumer perceptions and attitudes towards internet banking influence the adoption of internet banking in an emerging economy like Malaysia. The study focused solely on the local and multinational banking industries in Malaysia and used questionnaire to obtain the relevant data. Implementation of the questionnaire was done by using the proportional stratified random sampling method, whereby questionnaires were distributed to the target population over the period of August to September 2014. Of the 300 questionnaires distributed 120 were returned complete and clean. Overall it was shown that social factors were strongly influence the adoption of internet banking in an emerging economy like Malaysia.

Suggested Citation

  • EM, Ahmed & GS, Phin, 2016. "Factors Influencing the Adoption of Internet Banking in Malaysia," Journal of Internet Banking and Commerce, , vol. 21(01), pages 01-28, April.
    • Handle: RePEc:ris:joibac:0160
    as

    Download full text from publisher

    File URL: https://www.icommercecentral.com/open-access/factors-influencing-the-adoption-of-internet-banking-in-malaysia.php?aid=70192
    File Function: Full text
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    Internet banking; Demographic characteristics; Social factors; Consumer perceptions; Attitudes; Adoption of internet banking;
    All these keywords.

    JEL classification:

    • A11 - General Economics and Teaching - - General Economics - - - Role of Economics; Role of Economists

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:joibac:0160. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dale Pinto (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.