IDEAS home Printed from https://ideas.repec.org/a/ris/joibac/0149.html
   My bibliography  Save this article

Impact of Dimensions of Mobile Banking on User Satisfaction

Author

Listed:
  • M, Bharti

    (Prestige Institute of Management and Research, Indore, India)

Abstract

Banks have changed from paper-based banking solutions provider to the latest of the technologies like mobile banking. Adoption of mobile-banking has received more attention in recent years, because there are more phones than computers in the market. But, like in any emerging technology, there exist barriers to the adoption of mobile banking services. This study will attempt to technically address these largely unfounded factors while helping to lay a roadmap for proper implementation of mobile banking technology. Structural Equation Modeling is used for the analysis of data. The study found that Supportive Access factor of mobile banking is associated with the user satisfaction related to mobile banking.

Suggested Citation

  • M, Bharti, 2016. "Impact of Dimensions of Mobile Banking on User Satisfaction," Journal of Internet Banking and Commerce, , vol. 21(01), pages 01-22, April.
    • Handle: RePEc:ris:joibac:0149
    as

    Download full text from publisher

    File URL: https://www.icommercecentral.com/open-access/impact-of-dimensions-of-mobile-banking-on-user-satisfaction.php?aid=69049
    File Function: Full text
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    Mobile banking; Efficacy; Security; Satisfaction;
    All these keywords.

    JEL classification:

    • A11 - General Economics and Teaching - - General Economics - - - Role of Economics; Role of Economists

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:joibac:0149. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dale Pinto (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.