Organizational Commitment among the Employees of NGOs in Bangladesh: An Empirical Study

Committed human resource is one of an organization's most valuable and practical assets. Meyer and Allen (1993) have documented organizational commitment as a leading factor impacting the level of achievement in many organizations. Commitment-based organizations believe that staff’s organizational commitment contributes to workforce stability and better customer service, hence increasing business performance. This study investigates the organizational commitment of NGO employees in Bangladesh. It focuses on the relative importance of organizational commitment and its impact on overall organizational success. A total of 120 employees from three selected NGOs located in different districts in Bangladesh have been interviewed for this study purpose. Data have been collected through a structured questionnaire. While tackling the issue addressed in the study, relevant statistical tools and techniques were applied at appropriate places. The researchers have tried to measure organizational commitment by recognizing three major elements like-affective dedication, continuance commitment, and normative commitment. The study revealed that the level of organizational commitment relating to the above-mentioned elements is not satisfactory. It is also exposed that demographic variables like age, gender, education, and working experiences seemed to affect employees' commitment. Another noticeable outcome of the study is that organizational commitment significantly impacts selected NGOs operations in Bangladesh.