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Study of Competition in the Textile Sector by Twitter Social Network Analysis

Author

Listed:
  • Ana Belen Gil Gonzalez

    (University of Salamanca)

  • Angel Luis Blanco Mateos

    (University of Salamanca)

  • Fernando De la Prieta

    (University of Salamanca)

  • Ana De Luis Reboredo

    (University of Salamanca)

Abstract

Social networks have become a place where brands or companies are advertised to increase their market share. The companies allocate resources to hire community managers that disseminate quality content and perform customer service tasks. This article presents the development of a tweet retrieval tool and user account information to generate simulation and a strategic analysis of a set of competitors in the Twitter social network during a period of three months. A collection of tweets related to four related textile brands has been obtained. The information retrieval process is done using Python to access the Twitter REST service whose results are indexed using Elasticsearch. Once the data is arranged, Kibana is used to create an interactive panel, with different visualizations, that helps to extract the information hidden in the data, proposing different alternatives, its advantages and its disadvantages.

Suggested Citation

  • Ana Belen Gil Gonzalez & Angel Luis Blanco Mateos & Fernando De la Prieta & Ana De Luis Reboredo, 2018. "Study of Competition in the Textile Sector by Twitter Social Network Analysis," Revista Internacional de Gestión del Conocimiento y la Tecnología (GECONTEC), Revista Internacional de Gestión del Conocimiento y la Tecnología (GECONTEC), vol. 6(1), pages 101-117, February.
  • Handle: RePEc:rge:journl:v:6:y:2018:i:1:p:101-117
    DOI: 10.5281/zenodo.7507168
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    More about this item

    Keywords

    Information retrieval (IR); Information visualization; Competitive analysis; Textile industry; Social networks; Twitter; digital marketing;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty
    • D81 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Criteria for Decision-Making under Risk and Uncertainty

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