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Marketing research and museum consumer behavior in Berlin

Author

Listed:
  • Javier de Esteban Curiel

    (Universidad Rey Juan Carlos)

  • Diana Perez-Bustamante Yabar

    (Universidad Rey Juan Carlos)

  • Arta Antonovica

    (Universidad Rey Juan Carlos)

  • Jaime Gil Lafuente

    (Universitat de Barcelona)

Abstract

This research tries to go into the consumption patterns of tourists visiting museums in Berlin. Indeed, the importance of the museum tourism market in Berlin has created a need for information on the motivations of cultural tourists, as attention has shifted from historic and architectural tourism model or "bildungsburgerlich tourism" (Spode and Gutbier 1987: 30), towards broadening the range of cultural attractions, unter alia museums regarded with both, traditional and contemporary culture. In particular, the city of Berlin gives an accurate picture of what European cities are willing to do in response to the growing relationship between tourism and museums, with more than 170 museums of world culture. In this context, a visitor survey (200) was conducted in one of the most important Museum of Berlin , the "Pergamon Museum", in order to investigate the motivation, image, socio-demographic profile, opinions and consumption patterns of cultural tourists visiting Berlin. The findings of this research indicate that today's cultural tourists in Berlin are generally well-educated people with high status occupations, good incomes, heavily concerned with the environment, and that not all cultural visitors are cultural tourists as the level of cultural motivation varies greatly from one tourist to the next.

Suggested Citation

  • Javier de Esteban Curiel & Diana Perez-Bustamante Yabar & Arta Antonovica & Jaime Gil Lafuente, 2016. "Marketing research and museum consumer behavior in Berlin," Revista Internacional de Gestión del Conocimiento y la Tecnología (GECONTEC), Revista Internacional de Gestión del Conocimiento y la Tecnología (GECONTEC), vol. 4(1), pages 26-48, January.
  • Handle: RePEc:rge:journl:v:4:y:2016:i:1:p:26-48
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    More about this item

    Keywords

    Marketing patterns; consumption; cultural tourism;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty
    • D81 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Criteria for Decision-Making under Risk and Uncertainty

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