IDEAS home Printed from https://ideas.repec.org/a/rfh/bbejor/v13y2024i1p465-474.html
   My bibliography  Save this article

Failures and Repairs: An Examination of Software System Failure

Author

Listed:
  • Shoaib Ur Rahman

    (Department of Information Technology, Superior University, Lahore, 54000, Pakistan)

  • Nouman Arshid

    (Department of Information Technology, Superior University, Lahore, 54000, Pakistan)

  • Zulfiqar Ali Ayaz

    (Department of Information Technology, Superior University, Lahore, 54000, Pakistan)

  • Sadia Watara

    (Department of Computer & Mathematical Sciences, New Mexico Highlands University Las Vegas, USA)

  • Muhammad Waseem Iqbal

    (Department of Software Engineering, Superior University, Lahore, 54000, Pakistan)

  • Saleem Zubair Ahmad

    (Department of Software Engineering, Superior University, Lahore, 54000, Pakistan)

  • Riasat Ali

    (Department of Computer Science, Superior University, Lahore, 54000, Pakistan)

Abstract

The central theme of the article is to provide a better knowledge of software system failures and how to assure, maintain, and provide the support software systems that are in production. It includes the results of our search study. We conducted a qualitative analysis of thirty cases: fifteen from public incident reports and fifteen from in-depth interviews with engineers. Understanding and classifying failures as well as their identification, investigation, and mitigation were the main goals of our study. Furthermore, we obtained important analytical insights that are pertinent to the condition of practice as it is now and related problems. It is common for engineers to be unaware of the scaling limitations of the systems they support until those limits are exceeded, and failures have the potential to cascade across a system and cause catastrophic outages.We argue that the difficulties we've discovered may lead to changes in how systems are designed and supported.

Suggested Citation

  • Shoaib Ur Rahman & Nouman Arshid & Zulfiqar Ali Ayaz & Sadia Watara & Muhammad Waseem Iqbal & Saleem Zubair Ahmad & Riasat Ali, 2024. "Failures and Repairs: An Examination of Software System Failure," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 13(1), pages 465-474.
    • Handle: RePEc:rfh:bbejor:v:13:y:2024:i:1:p:465-474
    DOI: https://doi.org/10.61506/01.00229
    as

    Download full text from publisher

    File URL: https://bbejournal.com/BBE/article/view/723/663
    Download Restriction: no
    File URL: https://bbejournal.com/BBE/article/view/723
    Download Restriction: no
    File URL: https://libkey.io/https://doi.org/10.61506/01.00229?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rfh:bbejor:v:13:y:2024:i:1:p:465-474. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Muhammad Irfan Chani (email available below). General contact details of provider: https://edirc.repec.org/data/rffhlpk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.