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Role of servant leadership on quality of work life (QWL) and work conflict with adversity quotient as mediator

Author

Listed:
  • Netty Merdiaty

    (Bhayangkara Jakarta Raya University, Faculty of Psychology, Jakarta, Indonesia)

  • Neil Aldrin

    (Bhayangkara Jakarta Raya University, Faculty of Psychology, Jakarta, Indonesia)

  • Delon Y N Runtu

    (Bhayangkara Jakarta Raya University, Faculty of Psychology, Jakarta, Indonesia)

Abstract

This study aims to examine the role of servant leadership by using an adversity quotient mediator on workplace conflict and quality of work life. The study uses a quantitative approach using 332 respondents and uses path analysis using the AMOS version 24 program. There are five hypotheses proposed in this study. The results of this study indicate that the role of AQ mediators plays a good role in one of the variables, where the other variables do not really need the role of AQ mediators. Key Words:Serevant Leadership, Work Conflict, Quality of Work Life

Suggested Citation

  • Netty Merdiaty & Neil Aldrin & Delon Y N Runtu, 2019. "Role of servant leadership on quality of work life (QWL) and work conflict with adversity quotient as mediator," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 8(6), pages 88-95, October.
    • Handle: RePEc:rbs:ijbrss:v:8:y:2019:i:6:p:88-95
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    References listed on IDEAS

    as
    1. Delon Y.N.Runtu & Neil Aldrin & Netty Merdiaty, 2019. "Effect of work ethics on job performance with adversity quotient as a mediator: Work Ethics on Job Performance with Adversity Quotient," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 8(5), pages 98-103, September.
    2. Ehie, Ike C. & Olibe, Kingsley, 2010. "The effect of R&D investment on firm value: An examination of US manufacturing and service industries," International Journal of Production Economics, Elsevier, vol. 128(1), pages 127-135, November.
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