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The effect of workload and job stress on job satisfaction mediated by work motivation

Author

Listed:
  • Annisa Salsabilla

    (Faculty of Economics and Business, Brawijaya University, Jl. MT. Haryono No.165, Malang, Indonesia)

  • Margono Setiawan

    (Faculty of Economics and Business, Brawijaya University, Jl. MT. Haryono No.165, Malang, Indonesia)

  • Himmiyatul Amanah Jiwa Juwita

    (Faculty of Economics and Business, Brawijaya University, Jl. MT. Haryono No.165, Malang, Indonesia)

Abstract

This research examines the impact of workload and job stress on job satisfaction mediated by motivation in a type B government hospital, RSUD Kanjuruhan. This study is explanatory research with a quantitative approach. The sample used in this study is 162 nurses and midwives who have worked in RSUD Kanjuruhan for at least one year. The sampling technique used is simple random sampling. The data were analyzed using structural equation modeling partial least squares (SEM-PLS). The results of this study indicate that high workloads and low job stress can increase motivation and job satisfaction. The appropriate planning and calculation of the nurse-patient ratio must be implemented to improve motivation and job satisfaction. This study also found that the mediation of motivation was a complementary mediation between workload and job satisfaction and a competitive mediation between job stress and job satisfaction. Key Words:Workload, Job Stress, Work Motivation, Job Satisfaction, Hospital

Suggested Citation

  • Annisa Salsabilla & Margono Setiawan & Himmiyatul Amanah Jiwa Juwita, 2022. "The effect of workload and job stress on job satisfaction mediated by work motivation," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(9), pages 97-106, December.
    • Handle: RePEc:rbs:ijbrss:v:11:y:2022:i:9:p:97-106
    DOI: 10.20525/ijrbs.v11i9.2209
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    Cited by:

    1. Li, Hanyan & Ma, Jing & Tao, Sui, 2024. "Exploring the relationships among commute, work and life satisfaction: A multiscale analysis in Beijing," Journal of Transport Geography, Elsevier, vol. 118(C).

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