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Rapports sociaux de service : une autre régulation

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  • Jean Gadrey

Abstract

[eng] The service relations and their regulation. . In this article, it is argued that, in order to integrale services into economic thought, we need further elaboration of the relations of service, that is new technical, social and institutional means of narrowing the gap between supply and demand. The reality of these relations is first established. Then, their modes of institutionalisation are analysed. In conclusion are considered the general dimensions of a new « post-fordist » mode of regulation, which would largely be based on social relations of service and institutions devoted to the settlement and control of these relations. [fre] Rapports sociaux de service : une autre régulation. . Cet article développe l'idée selon laquelle, pour intégrer les activités de service aux schémas théoriques existants, il faut commencer par analyser la relation de service et les « rapports sociaux de service », en tant que modalités techniques, sociales et institutionnelles de rapprochement et parfois d'intégration des processus et des acteurs de l'offre et de la demande, concernant d'ailleurs non seulement les activités tertiaires mais également l'industrie. On précise d'abord les principales dimensions de ces relations. Leurs modalités de régulation sont ensuite analysées. En conclusion, est présentée une réflexion sur la régulation « post-fordiste » et sur l'importance croissante que devrait y prendre l'institutionnalisation des rapports sociaux de service.

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  • Jean Gadrey, 1990. "Rapports sociaux de service : une autre régulation," Revue Économique, Programme National Persée, vol. 41(1), pages 49-70.
    • Handle: RePEc:prs:reveco:reco_0035-2764_1990_num_41_1_409194
    DOI: 10.3406/reco.1990.409194
    Note: DOI:10.3406/reco.1990.409194
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    Cited by:

    1. Benoît Lévesque, 2003. "Fonction De Base Et Nouveau Rôle Des Pouvoirs Publics: Vers Un Nouveau Paradigme De L’état," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 74(4), pages 489-514, December.
    2. Christian Jetté, 2005. "Caractérisation Des Rapports Entre L’état et Le Tiers Secteur Associatif Au Sein Du Système Sociosanitaire Québécois: L’émergence De Nouveaux Modes De Coordination," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 76(4), pages 645-675, December.
    3. Brigitte Auriacombe & Veronique Cova, 2014. "The Role Of Tipping In The Service Relationship [Place Et Role Du Pourboire Dans La Relation De Service]," Post-Print hal-01527882, HAL.
    4. Dhiab, H. & Labarthe, P. & Laurent, C., 2020. "How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture," Food Policy, Elsevier, vol. 95(C).
    5. Labarthe, Pierre & Laurent, Catherine, 2013. "Privatization of agricultural extension services in the EU: Towards a lack of adequate knowledge for small-scale farms?," Food Policy, Elsevier, vol. 38(C), pages 240-252.
    6. Jean‐Louis Laville, 2003. "Childcare and Welfare Mix in France," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 74(4), pages 591-630, December.

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