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Public oral health services performance in Brazil: Influence of the work process and service structure

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  • Leonardo de Paula Amorim
  • Maria Inês Barreiros Senna
  • Gizelton Pereira Alencar
  • Lorrany Gabriela Rodrigues
  • Janice Simpson de Paula
  • Raquel Conceição Ferreira

Abstract

The quality of oral health care might be evaluated based on Donabedian’s structure-process-outcome model. This study assessed the association between the oral health public services structure and work process of oral health teams (OHT) and performance indicators (access and problem-solving capacity) in Brazil. Secondary data from a national program obtained through interviews and by observation in 2013/2014 were analyzed. The performance indicators were Coverage of First Scheduled Dental Appointment (FDA) (

Suggested Citation

  • Leonardo de Paula Amorim & Maria Inês Barreiros Senna & Gizelton Pereira Alencar & Lorrany Gabriela Rodrigues & Janice Simpson de Paula & Raquel Conceição Ferreira, 2020. "Public oral health services performance in Brazil: Influence of the work process and service structure," PLOS ONE, Public Library of Science, vol. 15(5), pages 1-18, May.
    • Handle: RePEc:plo:pone00:0233604
    DOI: 10.1371/journal.pone.0233604
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