IDEAS home Printed from https://ideas.repec.org/a/plo/pone00/0231014.html
   My bibliography  Save this article

‘Everything takes too long and nobody is listening’: Developing theory to understand the impact of advice on stress and the ability to cope

Author

Listed:
  • Jawwad Mustafa
  • Philip Hodgson
  • Monique Lhussier
  • Natalie Forster
  • Susan Mary Carr
  • Sonia Michelle Dalkin

Abstract

Shrinking state spending in the UK has been accompanied by a profound restructuring of the welfare system, leading to financial insecurity for many people, culminating in extreme stress and serious deterioration of physical and mental health. Theory surrounding the impact of welfare advice on stress is lacking; this paper undertakes an in depth exploration of the experiences of stress among welfare advice seekers, considering these in light of existing substantive theories of stress and coping to generate new insight. A thematic analysis explored the experiences of stress in welfare advice seekers. Four overarching themes and twelve subthemes emerged. They are further understood utilising traditional theories of stress (Transactional Model of Stress and Coping and the Conservation of Resources theory), which then underpin the development of a ‘Stress Support Matrix’ and a holistic theory related specifically to welfare, stress and coping.

Suggested Citation

  • Jawwad Mustafa & Philip Hodgson & Monique Lhussier & Natalie Forster & Susan Mary Carr & Sonia Michelle Dalkin, 2020. "‘Everything takes too long and nobody is listening’: Developing theory to understand the impact of advice on stress and the ability to cope," PLOS ONE, Public Library of Science, vol. 15(4), pages 1-22, April.
    • Handle: RePEc:plo:pone00:0231014
    DOI: 10.1371/journal.pone.0231014
    as

    Download full text from publisher

    File URL: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0231014
    Download Restriction: no
    File URL: https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0231014&type=printable
    Download Restriction: no
    File URL: https://libkey.io/10.1371/journal.pone.0231014?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Storch, Jerome E. & Panzarella, Robert, 1996. "Police stress: State-Trait Anxiety in relation to occupational and personal stressors," Journal of Criminal Justice, Elsevier, vol. 24(2), pages 99-107.
    2. Stuber, Jennifer & Schlesinger, Mark, 2006. "Sources of stigma for means-tested government programs," Social Science & Medicine, Elsevier, vol. 63(4), pages 933-945, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mei-Yung Leung & Thomas Ng & Martin Skitmore & Sai-On Cheung, 2005. "Critical stressors influencing construction estimators in Hong Kong," Construction Management and Economics, Taylor & Francis Journals, vol. 23(1), pages 33-44.
    2. Zhang, Adary & Berrahou, Iman & Leonard, Stephanie A. & Main, Elliott K. & Obedin-Maliver, Juno, 2022. "Birth registration policies in the United States and their relevance to sexual and/or gender minority families: Identifying existing strengths and areas of improvement," Social Science & Medicine, Elsevier, vol. 293(C).
    3. Money, Udih & Ehimwenma, Enaruna Idubor, 2016. "The Nigeria Police Stress: Its Organization and Operations," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 7(1), pages 67-74, January.
    4. David Schramm & V. William Harris, 2011. "Marital Quality and Income: An Examination of the Influence of Government Assistance," Journal of Family and Economic Issues, Springer, vol. 32(3), pages 437-448, September.
    5. Delis, Manthos & Galariotis, Emilios & Monne, Jerome, 2021. "Financial vulnerability and seeking expert advice: Evidence from a survey experiment," MPRA Paper 107095, University Library of Munich, Germany.
    6. Timothy P Schofield & Peter Butterworth, 2015. "Patterns of Welfare Attitudes in the Australian Population," PLOS ONE, Public Library of Science, vol. 10(11), pages 1-14, November.
    7. Friedrichsen, Jana & König, Tobias & Schmacker, Renke, 2018. "Social image concerns and welfare take-up," Journal of Public Economics, Elsevier, vol. 168(C), pages 174-192.
    8. Remnant, Jen, 2019. "Getting what you deserve: How notions of deservingness feature in the experiences of employees with cancer," Social Science & Medicine, Elsevier, vol. 237(C), pages 1-1.
    9. Naoki Akaeda, 2023. "Does Social Policy Crowd Out or Crowd In Social Trust? The Perspectives of Transfer Share, Low-Income Targeting, and Universalism," LIS Working papers 870, LIS Cross-National Data Center in Luxembourg.
    10. Osman, Adam & Speer, Jamin D., 2023. "Stigma and Take-up of Labor Market Assistance: Evidence from Two Field Experiments," IZA Discussion Papers 16599, Institute of Labor Economics (IZA).
    11. Hsieh, An Tien & Hsieh, Shu-Hui, 2010. "Dangerous work and name disclosure," Journal of Criminal Justice, Elsevier, vol. 38(4), pages 410-418, July.
    12. Jayakar, Krishna & Park, Eun-A, 2019. "Reforming the lifeline program: Regulatory federalism in action?," Telecommunications Policy, Elsevier, vol. 43(1), pages 67-75.
    13. Jackson, Margot I. & Mayne, Patrick, 2016. "Child access to the nutritional safety net during and after the Great Recession: The case of WIC," Social Science & Medicine, Elsevier, vol. 170(C), pages 197-207.
    14. Contini, Dalit & Richiardi, Matteo G., 2012. "Reconsidering the effect of welfare stigma on unemployment," Journal of Economic Behavior & Organization, Elsevier, vol. 84(1), pages 229-244.
    15. Mario S. Staller & Benjamin Zaiser & Swen Körner & Jon C. Cole, 2017. "Threat-Related Attentional Biases in Police Officers and Martial Artists: Investigating Potential Differences Using the E-Stroop and Dot Probe Task," SAGE Open, , vol. 7(2), pages 21582440177, June.
    16. Morash, Merry & Kwak, Dae-Hoon & Hoffman, Vincent & Lee, Chang Hun & Cho, Sun Ho & Moon, Byongook, 2008. "Stressors, coping resources and strategies, and police stress in South Korea," Journal of Criminal Justice, Elsevier, vol. 36(3), pages 231-239, July.
    17. Pak, Tae-Young, 2021. "What are the effects of expanding social pension on health? Evidence from the Basic Pension in South Korea," The Journal of the Economics of Ageing, Elsevier, vol. 18(C).
    18. Wolf, Tobias & Hetschko, Clemens & Schöb, Ronnie, 2016. "Income Support, (Un-)Employment and Well-Being," VfS Annual Conference 2016 (Augsburg): Demographic Change 145860, Verein für Socialpolitik / German Economic Association.
    19. Achim Adrian-Constantin, 2018. "Particularities of occupational health and safety management in the police environment," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 12(1), pages 1-9, May.
    20. Deepika Dixit & Anubha Shekhar Sinha, 2020. "Effect of Stigmaon Women Entrepreneurship," Working papers 352, Indian Institute of Management Kozhikode.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:plo:pone00:0231014. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: plosone (email available below). General contact details of provider: https://journals.plos.org/plosone/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.