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The Impact of Telehealthcare on the Quality and Safety of Care: A Systematic Overview

Author

Listed:
  • Susannah McLean
  • Aziz Sheikh
  • Kathrin Cresswell
  • Ulugbek Nurmatov
  • Mome Mukherjee
  • Akiko Hemmi
  • Claudia Pagliari

Abstract

Background: Telehealthcare involves the use of information and communication technologies to deliver healthcare at a distance and to support patient self-management through remote monitoring and personalised feedback. It is timely to scrutinise the evidence regarding the benefits, risks and costs of telehealthcare. Methods and Findings: Two reviewers searched for relevant systematic reviews published from January 1997 to November 2011 in: The Cochrane Library, MEDLINE, EMBASE, LILACS, IndMed and PakMed. Reviewers undertook independent quality assessment of studies using the Critical Appraisal Skills Programme (CASP) tool for systematic reviews. 1,782 review articles were identified, from which 80 systematic reviews were selected for inclusion. These covered a range of telehealthcare models involving both synchronous (live) and asynchronous (store-and-forward) interactions between provider and patients. Many studies showed no differences in outcomes between telehealthcare and usual care. Several reviews highlighted the large number of short-term (

Suggested Citation

  • Susannah McLean & Aziz Sheikh & Kathrin Cresswell & Ulugbek Nurmatov & Mome Mukherjee & Akiko Hemmi & Claudia Pagliari, 2013. "The Impact of Telehealthcare on the Quality and Safety of Care: A Systematic Overview," PLOS ONE, Public Library of Science, vol. 8(8), pages 1-11, August.
    • Handle: RePEc:plo:pone00:0071238
    DOI: 10.1371/journal.pone.0071238
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