Academic and Administrative Staff Perception on Motivational Processes and Job Factors

The purpose of this study was to find out the relationship between personal and job factors and employees’ motivational processes of arousal, direction and persistence in Kigali Institute of Education (KIE), Rwanda. A correlational design was used to conduct this research and a questionnaire was administered to 151 employees from KIE, representing a population of 318 employees. Data collected were analyzed using Statistical Package for Social Sciences (SPSS). The findings showed that there is a significant relationship between employees’ motivational processes of arousal, direction and persistence and job factors. The exception was observed for the relationship between direction and task design which was not significant. The findings revealed that the difference between academic and administrative staff members in their perception of motivational processes of arousal, direction and persistence as well as personal and job factors was not significant. It was also observed that both academic and administrative staff members were not fully satisfied with what the institute leaders do with regard to employees’ motivational processes and the related personal and job factors. This study recommends that the institution’s leaders increase their efforts with regard to employees’ motivational processes of arousal, direction and persistence while increasing related personal and job factors.