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Use of Mobile Technology in Banking Services

Author

Listed:
  • Alin Isac

    (University of Petroşani, Romania)

Abstract

Technology and applications of mobile phones offer many opportunities for businesses, they also presenting a continuous development and new challenges. Although this service is currently viewed with reluctance by customers, banks need to overcome this drawback and understand how this service can be combined with other alternative channels such as social media, to create value for customers. In this paper I presented information about present and perspectives in mobile applications industry, what can a mobile application do in banking, banking mobile applications in Romania, mobile banking applications worldwide.

Suggested Citation

  • Alin Isac, 2013. "Use of Mobile Technology in Banking Services," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 13(2), pages 109-116.
    • Handle: RePEc:pet:annals:v:13:y:2013:i:2:p:109-116
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    File URL: http://upet.ro/annals/economics/pdf/2013/part2/Isac_A.pdf
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    Citations

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    Cited by:

    1. Ayman N. Alkhaldi & Qasem M. Kharma, 2019. "Customer’s Intention to Adopt Mobile Banking Services: The Moderating Influence of Demographic Factors," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(05), pages 1-26, August.

    More about this item

    Keywords

    Mobile Application Banking; Banking Mobile; Electronic Device; banking services;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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