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Development of management quality system for metallurgical enterprise based on Balanced Scorecard with limiting factors

Author

Listed:
  • Alexander Pesin
  • Viktor Salganik
  • Galina Ledneva

Abstract

The article considers inefficiency of the existing quality management systems (QMS) based on standards ISO series 9000. The authors offer integrated QMS with limiting factors on Balanced Scorecard. The Balanced Scorecard with limiting factors helps to efficiently direct process of continuous improvement and achieve top-priority criteria in quality management domain.

Suggested Citation

  • Alexander Pesin & Viktor Salganik & Galina Ledneva, 2009. "Development of management quality system for metallurgical enterprise based on Balanced Scorecard with limiting factors," Perspectives of Innovation in Economics and Business (PIEB), Prague Development Center, vol. 3(3), pages 89-91.
  • Handle: RePEc:pdc:jrpieb:v:3:y:2009:i:3:p:89-91
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    More about this item

    Keywords

    Management quality system; priority operations in quality field; theory of constrains; Balanced Scorecard.;
    All these keywords.

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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