IDEAS home Printed from https://ideas.repec.org/a/pcz/journl/v7y2013i1p299-314.html
   My bibliography  Save this article

21 Years Of Quality Management And Consumer Protection In Romania

Author

Listed:
  • Nicolae George Drãgulãnescu

    (University Polytechnics of Bucharest, Faculty of Electronics, Telecommunications and Information Technology, Romania)

Abstract

The former socialist/ communist rule kept Romania almost isolated from the Western World during about half a century (1945-1989). All about 7000 Romanian former state-owned companies (which were operational at the end of 1989) were obliged, by Law, starting the years ‘60, to organize their own so-called “CTC (Technical Quality Control) Department”, in order to only inspect the quality of their products. In 1992, two years only after the fall of Ceausescu’s dictatorship, in Romania were published both the first Romanian edition of famous ISO 9001 standard (in 1987, when ISO published its first international issue, the former Romanian regime did not allow the translating of it in Romanian!) and the first Consumer Protection Act in Romania’s history. This paper introduces - from both historical and professional insider’s perspective - the most important facts, challenges, issues and outcomes of these very important events, happened over two decades ago

Suggested Citation

  • Nicolae George Drãgulãnescu, 2013. "21 Years Of Quality Management And Consumer Protection In Romania," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 7(1), pages 299-314, June.
    • Handle: RePEc:pcz:journl:v:7:y:2013:i:1:p:299-314
    as

    Download full text from publisher

    File URL: http://www.pjms.zim.pcz.pl/PDF/PJMS7/21%20YEARS%20OF%20QUALITY%20MANAGEMENT%20AND%20CONSUMER%20PROTECTION%20IN%20ROMANIA.pdf
    Download Restriction: no
    File URL: http://www.pjms.zim.pcz.pl/21-years-of-quality-management-and-consumer-protection-in-romania.php
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    Romania; quality management; consumer protection; legislation; organizations; approaches;
    All these keywords.

    JEL classification:

    • D11 - Microeconomics - - Household Behavior - - - Consumer Economics: Theory

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pcz:journl:v:7:y:2013:i:1:p:299-314. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Paula Bajdor (email available below). General contact details of provider: https://edirc.repec.org/data/wzpczpl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.