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The Effect Of Emotional Intelligence On Job Performance And Turnover Intention: An Empirical Study

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  • Achmad Choerudin

    (Perguruan Tinggi AUB Surakarta (STIE AUB and AT-AUB Surakarta), Central Java, Indonesia)

Abstract

This research is a survey employees of sharia bank in Solo Raya, Central Java, Indonesia. The number of sample allowed is 178 employees for the technique of maximum likelihood estimation. The technique of sampling using the method of proportional random sampling. The technique on the research analysis used Structural Equation Modelling (SEM) with AMOS. The results and findings show that (1) emotional intelligence has a positive effect on job performance and (2) emotional intelligence has a negative effect on turnover intention. The results of testing this indicate that higher emotional intelligence than the level of job performance and there is no influence emotional intelligence on the level of turnover intention. This explains that how employees with the ability, low in understanding and managing emotional intelligence, not influence his turnover intention in level employees. The development of the concept of a direct relationship between emotional intelligence on the job performance and turnover intention, need to be emphasized with reference to social interaction and approach the theory that builds of social capital to strengthen the influence on the situation different work.

Suggested Citation

  • Achmad Choerudin, 2016. "The Effect Of Emotional Intelligence On Job Performance And Turnover Intention: An Empirical Study," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 14(1), pages 51-62, December.
    • Handle: RePEc:pcz:journl:v:14:y:2016:i:1:p:61-62
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    References listed on IDEAS

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    1. Abdul Kadir Othman & Hazman Shah Abdullah & Jasmine Ahmad, 2008. "Emotional Intelligence, Emotional Labour and Work Effectiveness in Service Organisations: A Proposed Model," Vision, , vol. 12(1), pages 31-42, January.
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    Cited by:

    1. Uslu, O. & Uslu, M., 2019. "The Impact of Emotional Intelligence on Employees’ Attitudes," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 8(1), pages 32-43, February.

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