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Logistics Aspects Of Practical Marketing In Electricity Company

Author

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  • Ewa Moroz

    (Czestochowa University of Technology)

Abstract

An anonymous questionnaire was presented to employees of an electricity distribution company - Enion Grupa Tauron S.A. – Department Czestochowa. The research, in the part presented in this paper, referred to company-customer relations and to an influence that those relations have on costs and quality of work in the company, mainly in the aspect of employees’ understanding of those connections. In the paper author states the conclusion that suggests implementation of Lean Thinking procedures in distribution company. Lean Thinking philosophy is called the correct cure for company’s problems disclosed on the line quality-cost-customer in the course of presented research.

Suggested Citation

  • Ewa Moroz, 2008. "Logistics Aspects Of Practical Marketing In Electricity Company," Advanced Logistic systems, University of Miskolc, Department of Material Handling and Logistics, vol. 2(1), pages 133-142, December.
    • Handle: RePEc:pcz:alspcz:v:2:y:2008:i:1:p:133-142
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