Examining factors influencing the user’s loyalty on algorithmic news recommendation service
Author
Abstract
Suggested Citation
DOI: 10.1057/s41599-023-02516-x
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Mazaheri, Ebrahim & Basil, Debra Z. & Yanamandram, Venkata & Daroczi, Zoltan, 2011. "The impact of pre-existing attitude and conflict management style on customer satisfaction with service recovery," Journal of Retailing and Consumer Services, Elsevier, vol. 18(3), pages 235-245.
- Lu, Chih-Cheng & Wu, Ing-Long & Hsiao, Wei-Hung, 2019. "Developing customer product loyalty through mobile advertising: Affective and cognitive perspectives," International Journal of Information Management, Elsevier, vol. 47(C), pages 101-111.
- Heo, Cindy Yoonjoung & Kim, Bona & Park, Kwangsoo & Back, Robin M., 2022. "A comparison of Best-Worst Scaling and Likert Scale methods on peer-to-peer accommodation attributes," Journal of Business Research, Elsevier, vol. 148(C), pages 368-377.
- Zuiderveen Borgesius, Frederik J. & Trilling, Damian & Möller, Judith & Bodó, Balázs & de Vreese, Claes H. & Helberger, Natali, 2016. "Should we worry about filter bubbles?," Internet Policy Review: Journal on Internet Regulation, Alexander von Humboldt Institute for Internet and Society (HIIG), Berlin, vol. 5(1), pages 1-16.
- Martin, Kirsten, 2018. "The penalty for privacy violations: How privacy violations impact trust online," Journal of Business Research, Elsevier, vol. 82(C), pages 103-116.
- Zhang, Hong & Zhao, Ling & Gupta, Sumeet, 2018. "The role of online product recommendations on customer decision making and loyalty in social shopping communities," International Journal of Information Management, Elsevier, vol. 38(1), pages 150-166.
- Coelho, Pedro Simões & Rita, Paulo & Santos, Zélia Raposo, 2018. "On the relationship between consumer-brand identification, brand community, and brand loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 43(C), pages 101-110.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Cheng, Junjun & Chen, Bo & Huang, Zihang, 2023. "Collective-based ad transparency in targeted hotel advertising: Consumers’ regulatory focus underlying the crowd safety effect," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
- Guohui Song & Yongbin Wang, 2021. "Mainstream Value Information Push Strategy on Chinese Aggregation News Platform: Evolution, Modelling and Analysis," Sustainability, MDPI, vol. 13(19), pages 1-17, October.
- Germano, Fabrizio & Sobbrio, Francesco, 2020.
"Opinion dynamics via search engines (and other algorithmic gatekeepers),"
Journal of Public Economics, Elsevier, vol. 187(C).
- Fabrizio Germano & Francesco Sobbrio, 2016. "Opinion dynamics via search engines (and other algorithmic gatekeepers)," Economics Working Papers 1552, Department of Economics and Business, Universitat Pompeu Fabra, revised Mar 2018.
- Fabrizio Germano & Francesco Sobbrio, 2018. "Opinion Dynamics via Search Engines (and other Algorithmic Gatekeepers)," Papers 1810.06973, arXiv.org, revised Oct 2018.
- Fabrizio Germano & Francesco Sobbrio, 2017. "Opinion Dynamics via Search Engines (and other Algorithmic Gatekeepers)," Working Papers 962, Barcelona School of Economics.
- Fabrizio Germano & Francesco Sobbrio, 2017. "Opinion Dynamics via Search Engines (and other Algorithmic Gatekeepers)," CESifo Working Paper Series 6541, CESifo.
- Som Sekhar Bhattacharyya & Arvind Sahay & Arunaditya Sahay, 2022. "The Quest for Competitive Advantage: The Role of Technology Depth and Breadth at the Customer Interface," Vikalpa: The Journal for Decision Makers, , vol. 47(4), pages 274-287, December.
- Blut, Markus & Ghiassaleh, Arezou & Wang, Cheng, 2023. "Testing the performance of online recommendation agents: A meta-analysis," Journal of Retailing, Elsevier, vol. 99(3), pages 440-459.
- Francisco J. Martínez-López & Rocío Aguilar-Illescas & Sebastián Molinillo & Rafael Anaya-Sánchez & J. Andres Coca-Stefaniak & Irene Esteban-Millat, 2021. "The Role of Online Brand Community Engagement on the Consumer–Brand Relationship," Sustainability, MDPI, vol. 13(7), pages 1-17, March.
- Bambauer-Sachse, Silke & Rabeson, Landisoa, 2015. "Determining adequate tangible compensation in service recovery processes for developed and developing countries: The role of severity and responsibility," Journal of Retailing and Consumer Services, Elsevier, vol. 22(C), pages 117-127.
- Yang, Yikai & Zheng, Jiehui & Yu, Yining & Qiu, Yiling & Wang, Lei, 2024. "The role of recommendation sources and attribute framing in online product recommendations," Journal of Business Research, Elsevier, vol. 174(C).
- Herzog, Bodo, 2019. "Optimal policy under uncertainty and rational inattention," Research in International Business and Finance, Elsevier, vol. 50(C), pages 444-449.
- Thomas E. Powell & Toni G. L. A. van der Meer & Carlos Brenes Peralta, 2019. "Picture Power? The Contribution of Visuals and Text to Partisan Selective Exposure," Media and Communication, Cogitatio Press, vol. 7(3), pages 12-31.
- Ho, Xuan Huong & Nguyen, Dong Phong & Cheng, Julian Ming Sung & Le, Angelina Nhat Hanh, 2022. "Customer engagement in the context of retail mobile apps: A contingency model integrating spatial presence experience and its drivers," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
- Cuesta-Valiño, Pedro & Gutiérrez-Rodríguez, Pablo & García-Henche, Blanca, 2022. "Word of mouth and digitalization in small retailers: Tradition, authenticity, and change," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
- Albert Chukwunonso Diachi & Ayşe Tansu & Oseyenbhin Sunday Osemeahon, 2021. "No One Is Leaving This Time: Social Media Fashion Brand Communities," Sustainability, MDPI, vol. 13(23), pages 1-14, November.
- Woo, Hongjoo & Shin, Daeun Chloe & Kim, Naeun Lauren & Tong, Zhenghao & Kwon, Soyon, 2024. "Can sharing with others whom consumers Can't see increase their sense of community? An examination of social presence on sharing platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
- Heng-Li Yang & Ren-Xiang Lin, 2021. "The privacy victim experience of SoLoMo services: impact on trust, service quality, and privacy concerns," Service Business, Springer;Pan-Pacific Business Association, vol. 15(4), pages 725-755, December.
- Bianca Tjizumaue & Sabina Samuel & Johanna Pangeiko Nautwima & Asa Romeo Asa, 2023. "Factors Influencing Consumer Preference Among Beverage Product Brands in Namibia," International Journal of Innovation and Economic Development, Inovatus Services Ltd., vol. 9(3), pages 7-24, August.
- Liao, Junyun & Chen, Jiawen & Zhao, Haichuan & Li, Muhua, 2023. "Fanning the flames: Transmitting negative word of mouth of rival brands," Journal of Business Research, Elsevier, vol. 154(C).
- Kris Hartley & Minh Khuong Vu, 2020. "Fighting fake news in the COVID-19 era: policy insights from an equilibrium model," Policy Sciences, Springer;Society of Policy Sciences, vol. 53(4), pages 735-758, December.
- König Pascal D., 2020. "Why Digital-Era Political Marketing is Not the Death Knell for Democracy: On the Importance of Placing Political Microtargeting in the Context of Party Competition," Statistics, Politics and Policy, De Gruyter, vol. 11(1), pages 87-110, June.
- Taneja, Anu & Arora, Anuja, 2019. "Modeling user preferences using neural networks and tensor factorization model," International Journal of Information Management, Elsevier, vol. 45(C), pages 132-148.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-023-02516-x. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: https://www.nature.com/ .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.