IDEAS home Printed from https://ideas.repec.org/a/pal/palcom/v10y2023i1d10.1057_s41599-023-02063-5.html
   My bibliography  Save this article

Choosing a better communication style: revealing the relationship between communication style and knowledge hiding behaviour

Author

Listed:
  • Zhenyu Jiang

    (Jiangnan University)

  • Zongjun Wang

    (Huazhong University of Science and Technology)

  • Chengxiao Feng

    (Hubei University)

Abstract

In the era of the knowledge economy, knowledge hiding behaviour and its antecedents and consequences have been of great interest to the academic community. Through a survey of 350 employees of Chinese manufacturing enterprises, this paper explores the mechanism of organizational communication on employees’ knowledge hiding behaviour. The results of the regression analysis show that (1) cooperative communication will reduce employees’ knowledge hiding behaviour; in contrast, competitive communication will increase employees’ knowledge hiding behaviour. (2) There is no significant relationship between online communication and employees’ knowledge hiding behaviour. (3) Although online communication weakens the inhibitory effect of cooperative communication on employee knowledge hiding behaviour, it can alleviate employee knowledge hiding behaviour caused by competitive communication. This study reveals the association between communication styles and employees’ knowledge hiding behaviour, which not only deepens the understanding of the antecedents of knowledge hiding in the academic community but also provides guidance for corporate internal communication and knowledge management practises.

Suggested Citation

  • Zhenyu Jiang & Zongjun Wang & Chengxiao Feng, 2023. "Choosing a better communication style: revealing the relationship between communication style and knowledge hiding behaviour," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.
    • Handle: RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02063-5
    DOI: 10.1057/s41599-023-02063-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41599-023-02063-5
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/s41599-023-02063-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Hayter, Christopher S., 2016. "Constraining entrepreneurial development: A knowledge-based view of social networks among academic entrepreneurs," Research Policy, Elsevier, vol. 45(2), pages 475-490.
    2. Azaizah, Nadeem & Reychav, Iris & Raban, Daphne R. & Simon, Tomer & McHaney, Roger, 2018. "Impact of ESN implementation on communication and knowledge-sharing in a multi-national organization," International Journal of Information Management, Elsevier, vol. 43(C), pages 284-294.
    3. Brian S. Butler, 2001. "Membership Size, Communication Activity, and Sustainability: A Resource-Based Model of Online Social Structures," Information Systems Research, INFORMS, vol. 12(4), pages 346-362, December.
    4. Saruhan, Neşe, 2014. "The Role of Corporate Communication and Perception of Justice during Organizational Change Process," Business and Economics Research Journal, Uludag University, Faculty of Economics and Administrative Sciences, vol. 5(4), pages 143-166, October.
    5. Singh, Sanjay Kumar, 2019. "Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding," Journal of Business Research, Elsevier, vol. 97(C), pages 10-19.
    6. Duan, Yunlong & Yang, Meng & Huang, Lei & Chin, Tachia & Fiano, Fabio & de Nuccio, Elbano & Zhou, Li, 2022. "Unveiling the impacts of explicit vs. tacit knowledge hiding on innovation quality: The moderating role of knowledge flow within a firm," Journal of Business Research, Elsevier, vol. 139(C), pages 1489-1500.
    7. Ghulam Ali Arain & Zeeshan Ahmed Bhatti & Naeem Ashraf & Yu-Hui Fang, 2020. "Top-Down Knowledge Hiding in Organizations: An Empirical Study of the Consequences of Supervisor Knowledge Hiding Among Local and Foreign Workers in the Middle East," Journal of Business Ethics, Springer, vol. 164(3), pages 611-625, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Khelladi, Insaf & Castellano, Sylvaine & Hobeika, Janine & Perano, Mirko & Rutambuka, David, 2022. "Customer knowledge hiding behavior in service multi-sided platforms," Journal of Business Research, Elsevier, vol. 140(C), pages 482-490.
    2. Xiong, Chang & Zheng, Leven J. & Germon, Rony & Susini, Jean-Paul & Chang, Victor, 2021. "Telling “white lies” within the entrepreneurial firm: How rationalized knowledge hiding between founder CEO and founder CTO influences new product development," Journal of Business Research, Elsevier, vol. 136(C), pages 431-439.
    3. I. Khelladi & S. Castellano & J. Hobeika & M. Perano & D. Rutambuka, 2022. "Customer Knowledge Hiding Behavior in Service Multi-Sided Platforms," Post-Print hal-04445044, HAL.
    4. Yanfang Jin & Shun-Chi Yu, 2022. "The Moderating Effect of Cross-Cultural Psychological Adaptation on Knowledge Hiding and Employee Innovation Performance: Evidence from Multinational Corporations," Sustainability, MDPI, vol. 14(24), pages 1-24, December.
    5. Tan, Chunping & Zhang, Jiayan & Zhang, Yuqi, 2022. "The mechanism of team-member exchange on knowledge hiding under the background of “Guanxi”," Journal of Business Research, Elsevier, vol. 148(C), pages 304-314.
    6. Shrivastava, Samir & Pazzaglia, Federica & Sonpar, Karan, 2021. "The role of nature of knowledge and knowledge creating processes in knowledge hiding: Reframing knowledge hiding," Journal of Business Research, Elsevier, vol. 136(C), pages 644-651.
    7. Zhao, Hongdan & Zhao, Siyong & Chen, Yuanhua & Yu, Xiaoyu, 2023. "Bystanders’ reactions to leader knowledge hiding: The roles of moral disengagement and moral identity," Journal of Business Research, Elsevier, vol. 165(C).
    8. El-Kassar, Abdul-Nasser & Dagher, Grace K. & Lythreatis, Sophie & Azakir, Mohamad, 2022. "Antecedents and consequences of knowledge hiding: The roles of HR practices, organizational support for creativity, creativity, innovative work behavior, and task performance," Journal of Business Research, Elsevier, vol. 140(C), pages 1-10.
    9. Agarwal, Upasna A & Gupta, Megha & Cooke, Fang Lee, 2022. "Knowledge hide and seek: Role of ethical leadership, self-enhancement and job-involvement," Journal of Business Research, Elsevier, vol. 141(C), pages 770-781.
    10. Duan, Yunlong & Yang, Meng & Huang, Lei & Chin, Tachia & Fiano, Fabio & de Nuccio, Elbano & Zhou, Li, 2022. "Unveiling the impacts of explicit vs. tacit knowledge hiding on innovation quality: The moderating role of knowledge flow within a firm," Journal of Business Research, Elsevier, vol. 139(C), pages 1489-1500.
    11. Gonçalves, Tiago & Curado, Carla & Oliveira, Mírian, 2023. "Clarifying knowledge withholding: A systematic literature review and future research agenda," Journal of Business Research, Elsevier, vol. 157(C).
    12. Che, Feng & Zhou, Yalin & Liu, Yipeng, 2022. "Social Quality, Knowledge Hiding, and Community Capacity: A Study on Multi-Ethnic Communities in Chinese Cities," Journal of Business Research, Elsevier, vol. 144(C), pages 1024-1038.
    13. Zutshi, Ambika & Creed, Andrew & Bhattacharya, Ananya & Bavik, Ali & Sohal, Amrik & Bavik, Yuen Lam, 2021. "Demystifying knowledge hiding in academic roles in higher education," Journal of Business Research, Elsevier, vol. 137(C), pages 206-221.
    14. David, Paul A. & Shapiro, Joseph S., 2008. "Community-based production of open-source software: What do we know about the developers who participate?," Information Economics and Policy, Elsevier, vol. 20(4), pages 364-398, December.
    15. Liuan Wang & Lu (Lucy) Yan & Tongxin Zhou & Xitong Guo & Gregory R. Heim, 2020. "Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study," Information Systems Research, INFORMS, vol. 31(2), pages 537-555, June.
    16. Leon, Ramona-Diana & Rodríguez-Rodríguez, Raúl & Alfaro-Saiz, 2023. "Enhancing Social Networking Learning by Using Enterprise Social Networks," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2023), Hybrid Conference, Dubrovnik, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Dubrovnik, Croatia, 4-6 September, 2023, pages 400-410, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    17. Christopher S. Hayter, 2016. "A trajectory of early-stage spinoff success: the role of knowledge intermediaries within an entrepreneurial university ecosystem," Small Business Economics, Springer, vol. 47(3), pages 633-656, October.
    18. Pandey, Jatin & Gupta, Manish & Behl, Abhishek & Pereira, Vijay & Budhwar, Pawan & Varma, Arup & Hassan, Yusuf & Kukreja, Priyam, 2021. "Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding," Journal of Business Research, Elsevier, vol. 135(C), pages 787-799.
    19. Tachia Chin & Yi Shi & Manlio Giudice & Jianwei Meng & Zeyu Xing, 2023. "Working from anywhere: yin–yang cognition paradoxes of knowledge sharing and hiding for developing careers in China," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-10, December.
    20. Silveli Cristo-Andrade & João J. Ferreira, 2020. "Knowledge spillovers and strategic entrepreneurship: what researches and approaches?," International Entrepreneurship and Management Journal, Springer, vol. 16(1), pages 263-286, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02063-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: https://www.nature.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.