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Experiences in using a contingency factor-based validation methodology for spreadsheet DSS

Author

Listed:
  • L Anastasakis

    (Loughborough University)

  • C W Olphert

    (Loughborough University)

  • J M Wilson

    (Loughborough University)

Abstract

The use of spreadsheets has become routine in all aspects of business with usage growing across a range of functional areas and a continuing trend towards end user spreadsheet development. However, several studies have raised concerns about the accuracy of spreadsheet models in general, and of end user developed applications in particular, raising the risk element for users. High error rates have been discovered, even though the users/developers were confident that their spreadsheets were correct. The lack of an easy to use, context-sensitive validation methodology has been highlighted as a significant contributor to the problems of accuracy. This paper describes experiences in using a practical, contingency factor-based methodology for validation of spreadsheet-based DSS. Because the end user is often both the system developer and a stakeholder, the contingency factor-based validation methodology may need to be used in more than one way. The methodology can also be extended to encompass other DSS.

Suggested Citation

  • L Anastasakis & C W Olphert & J M Wilson, 2008. "Experiences in using a contingency factor-based validation methodology for spreadsheet DSS," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(6), pages 756-761, June.
    • Handle: RePEc:pal:jorsoc:v:59:y:2008:i:6:d:10.1057_palgrave.jors.2602391
    DOI: 10.1057/palgrave.jors.2602391
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    References listed on IDEAS

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    1. P N Finlay & J M Wilson, 2000. "A survey of contingency factors affecting the validation of end-user spreadsheet-based decision support systems," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 51(8), pages 949-958, August.
    2. C W Olphert & J M Wilson, 2004. "Validation of decision-aiding spreadsheets: the influence of contingency factors," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 55(1), pages 12-22, January.
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    Cited by:

    1. D Champion & J M Wilson, 2010. "The impact of contingency factors on validation of problem structuring methods," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(9), pages 1420-1431, September.

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    1. D Champion & J M Wilson, 2010. "The impact of contingency factors on validation of problem structuring methods," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(9), pages 1420-1431, September.
    2. C W Olphert & J M Wilson, 2004. "Validation of decision-aiding spreadsheets: the influence of contingency factors," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 55(1), pages 12-22, January.

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