IDEAS home Printed from https://ideas.repec.org/a/pal/jorsoc/v59y2008i2d10.1057_palgrave.jors.2602484.html
   My bibliography  Save this article

Assessing quality improvement initiatives when expert judgements are uncertain

Author

Listed:
  • E D Hahn

    (Salisbury University)

  • C L Knott

    (Marymount University)

Abstract

A new approach for examining quality improvement initiatives regarding errors in the US Census Bureau's Master Address File (MAF) and the Topologically Integrated Geographic and Referencing System (TIGER) databases is presented. A stochastic multi-criteria decision-making method involving Bayesian weighted hierarchical multinomial logit models is used to conduct inference on the priorities in a multiple-expert decision scenario. Quality initiatives regarding basic street address-level address matching, geocoding completeness, and geocoding quality were judged to be the most important for MAF/TIGER improvement at the 95% probability level. The approach allows managers to go one step further in understanding the relative impact of various types of errors on overall quality and thus be better prepared to select approaches to reduce these errors.

Suggested Citation

  • E D Hahn & C L Knott, 2008. "Assessing quality improvement initiatives when expert judgements are uncertain," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(2), pages 252-258, February.
    • Handle: RePEc:pal:jorsoc:v:59:y:2008:i:2:d:10.1057_palgrave.jors.2602484
    DOI: 10.1057/palgrave.jors.2602484
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/palgrave.jors.2602484
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/palgrave.jors.2602484?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Ramanathan, R., 1997. "Stochastic decision making using multiplicative AHP," European Journal of Operational Research, Elsevier, vol. 97(3), pages 543-549, March.
    2. Hahn, Eugene D., 2006. "Link function selection in stochastic multicriteria decision making models," European Journal of Operational Research, Elsevier, vol. 172(1), pages 86-100, July.
    3. Laininen, Pertti & Hamalainen, Raimo P., 2003. "Analyzing AHP-matrices by regression," European Journal of Operational Research, Elsevier, vol. 148(3), pages 514-524, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. José María Moreno-Jiménez & Manuel Salvador & Pilar Gargallo & Alfredo Altuzarra, 2016. "Systemic decision making in AHP: a Bayesian approach," Annals of Operations Research, Springer, vol. 245(1), pages 261-284, October.
    2. Hahn, Eugene D., 2006. "Link function selection in stochastic multicriteria decision making models," European Journal of Operational Research, Elsevier, vol. 172(1), pages 86-100, July.
    3. Mohammed Abdul-Rahman & Wale Alade & Shahnawaz Anwer, 2023. "A Composite Resilience Index (CRI) for Developing Resilience and Sustainability in University Towns," Sustainability, MDPI, vol. 15(4), pages 1-27, February.
    4. Fatima Lambarraa-Lehnhardt & Rico Ihle & Hajar Elyoubi, 2021. "How Successful Is Origin Labeling in a Developing Country Context? Moroccan Consumers’ Preferences toward Local Products," Sustainability, MDPI, vol. 13(15), pages 1-17, July.
    5. Sung-Ho Kil & Dong Kun Lee & Jun-Hyun Kim & Ming-Han Li & Galen Newman, 2016. "Utilizing the Analytic Hierarchy Process to Establish Weighted Values for Evaluating the Stability of Slope Revegetation based on Hydroseeding Applications in South Korea," Sustainability, MDPI, vol. 8(1), pages 1-17, January.
    6. S. Meysam Mousavi & Fariborz Jolai & Reza Tavakkoli-Moghaddam, 2013. "A Fuzzy Stochastic Multi-Attribute Group Decision-Making Approach for Selection Problems," Group Decision and Negotiation, Springer, vol. 22(2), pages 207-233, March.
    7. Alfredo Altuzarra & José María Moreno-Jiménez & Manuel Salvador, 2010. "Consensus Building in AHP-Group Decision Making: A Bayesian Approach," Operations Research, INFORMS, vol. 58(6), pages 1755-1773, December.
    8. Aguaron, Juan & Moreno-Jimenez, Jose Maria, 2003. "The geometric consistency index: Approximated thresholds," European Journal of Operational Research, Elsevier, vol. 147(1), pages 137-145, May.
    9. Rico, Margarita & González, Andrés, 2015. "Social participation into regional forest planning attending to multifunctional objectives," Forest Policy and Economics, Elsevier, vol. 59(C), pages 27-34.
    10. Oliveira, Inês A.S.J. & Carayannis, Elias G. & Ferreira, Fernando A.F. & Jalali, Marjan S. & Carlucci, Daniela & Ferreira, João J.M., 2018. "Constructing home safety indices for strategic planning in residential real estate: A socio-technical approach," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 67-77.
    11. Fatima Lambarraa-Lehnhardt & Rico Ihle & Khadija Mhaouch, 2021. "Geographical indications for supporting rural development in the context of the Green Morocco Plan: Oasis dates," Agricultural Economics, Czech Academy of Agricultural Sciences, vol. 67(2), pages 70-79.
    12. Fouskakis, D., 2012. "Bayesian variable selection in generalized linear models using a combination of stochastic optimization methods," European Journal of Operational Research, Elsevier, vol. 220(2), pages 414-422.
    13. Gomez-Limon, J.A. & Atance, I., 2004. "Identification of public objectives related to agricultural sector support," Journal of Policy Modeling, Elsevier, vol. 26(8-9), pages 1045-1071, December.
    14. Manuel Salvador & Alfredo Altuzarra & Pilar Gargallo & José María Moreno-Jiménez, 2015. "A Bayesian Approach to Maximising Inner Compatibility in AHP-Systemic Decision Making," Group Decision and Negotiation, Springer, vol. 24(4), pages 655-673, July.
    15. José A. Gómez-Limón & Ignacio Atance, 2004. "Identification of Public Objectives Related to Agricultural Sector Support," Economic Working Papers at Centro de Estudios Andaluces E2004/57, Centro de Estudios Andaluces.
    16. Bazargan, Amirhossein & Karray, Salma & Zolfaghari, Saeed, 2018. "‘Buy n times, get one free’ loyalty cards: Are they profitable for competing firms? A game theoretic analysis," European Journal of Operational Research, Elsevier, vol. 265(2), pages 621-630.
    17. Zarghami, Mahdi & Szidarovszky, Ferenc, 2009. "Revising the OWA operator for multi criteria decision making problems under uncertainty," European Journal of Operational Research, Elsevier, vol. 198(1), pages 259-265, October.
    18. Altuzarra, Alfredo & Moreno-Jimenez, Jose Maria & Salvador, Manuel, 2007. "A Bayesian priorization procedure for AHP-group decision making," European Journal of Operational Research, Elsevier, vol. 182(1), pages 367-382, October.
    19. Michael Bruhn Barfod & Robin van den Honert & Kim Bang Salling, 2016. "Modeling Group Perceptions Using Stochastic Simulation: Scaling Issues in the Multiplicative AHP," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 453-474, March.
    20. Napat Harnpornchai & Wiriyaporn Wonggattaleekam, 2021. "An Application of Neutrosophic Set to Relative Importance Assignment in AHP," Mathematics, MDPI, vol. 9(20), pages 1-14, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:jorsoc:v:59:y:2008:i:2:d:10.1057_palgrave.jors.2602484. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave-journals.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.