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Comparative performance measurement in regulation: the case of English and Welsh sewerage services

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  • E Thanassoulis

    (Aston University)

Abstract

This paper discusses the use of comparative performance measurement by means of Data Envelopment Analysis in the context of the regulation of English and Welsh water companies. Specifically, the use of Data Envelopment Analysis to estimate potential cost savings in sewerage is discussed as it fed into the price review of water companies carried out by the regulator of water companies in 1994. The application is used as a vehicle for highlighting generic issues in terms of assessing the impact of factors on the ranking of units on performance, the insights gained from using alternative methods to assess comparative performance, and the issue of assessing comparative performance when few in number but highly complex entities are involved. The paper should prove of interest to those interested in regulation and, more generally, in the use of methods of comparative performance measurement.

Suggested Citation

  • E Thanassoulis, 2002. "Comparative performance measurement in regulation: the case of English and Welsh sewerage services," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 53(3), pages 292-302, March.
    • Handle: RePEc:pal:jorsoc:v:53:y:2002:i:3:d:10.1057_palgrave.jors.2601160
    DOI: 10.1057/palgrave.jors.2601160
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    Citations

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    Cited by:

    1. Herrala, Maila Elina & Huotari, Heikki & Haapasalo, Harri Jouni Olavi, 2012. "Governance of Finnish waterworks – A DEA comparison of selected models," Utilities Policy, Elsevier, vol. 20(1), pages 64-70.
    2. Abbott, Malcolm & Cohen, Bruce & Wang, Wei Chun, 2012. "The performance of the urban water and wastewater sectors in Australia," Utilities Policy, Elsevier, vol. 20(1), pages 52-63.
    3. Worthington, Andrew C. & Higgs, Helen, 2014. "Economies of scale and scope in Australian urban water utilities," Utilities Policy, Elsevier, vol. 31(C), pages 52-62.
    4. B B M Shao & W S Shu, 2004. "Productivity breakdown of the information and computing technology industries across countries," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 55(1), pages 23-33, January.
    5. Raúl Pérez-Reyes & Beatriz Tovar, 2021. "Peruvian Electrical Distribution Firms’ Efficiency Revisited: A Two-Stage Data Envelopment Analysis," Sustainability, MDPI, vol. 13(18), pages 1-20, September.
    6. Pérez-Reyes, Raúl & Tovar, Beatriz, 2009. "Measuring efficiency and productivity change (PTF) in the Peruvian electricity distribution companies after reforms," Energy Policy, Elsevier, vol. 37(6), pages 2249-2261, June.
    7. Maziotis, Alexandros & Sala-Garrido, Ramon & Mocholi-Arce, Manuel & Molinos-Senante, Maria, 2023. "Cost and quality of service performance in the Chilean water industry: A comparison of stochastic approaches," Structural Change and Economic Dynamics, Elsevier, vol. 67(C), pages 211-219.
    8. Bruno, Clementina & Manello, Alessandro, 2015. "Benchmarking and effects of reforms in the fixed telecommunications industry: A DDF approach," Telecommunications Policy, Elsevier, vol. 39(2), pages 127-139.
    9. Manuel Mocholi-Arce & Ramon Sala-Garrido & Maria Molinos-Senante & Alexandros Maziotis, 2022. "Measuring the eco-efficiency of the provision of drinking water by two-stage network data envelopment analysis," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(11), pages 12883-12899, November.
    10. Bernardino Benito & José Solana & María-Rocío Moreno, 2014. "Explaining efficiency in municipal services providers," Journal of Productivity Analysis, Springer, vol. 42(3), pages 225-239, December.
    11. Tourinho, Marco & Santos, Paulo Rosa & Pinto, Francisco Taveira & Camanho, Ana S., 2022. "Performance assessment of water services in Brazilian municipalities: An integrated view of efficiency and access," Socio-Economic Planning Sciences, Elsevier, vol. 79(C).
    12. Ramon Sala-Garrido & Manuel Mocholi-Arce & Maria Molinos-Senante & Michail Smyrnakis & Alexandros Maziotis, 2021. "Eco-Efficiency of the English and Welsh Water Companies: A Cross Performance Assessment," IJERPH, MDPI, vol. 18(6), pages 1-17, March.
    13. Romano, Giulia & Guerrini, Andrea, 2011. "Measuring and comparing the efficiency of water utility companies: A data envelopment analysis approach," Utilities Policy, Elsevier, vol. 19(3), pages 202-209.
    14. Abbott, Malcolm & Cohen, Bruce, 2009. "Productivity and efficiency in the water industry," Utilities Policy, Elsevier, vol. 17(3-4), pages 233-244, September.
    15. Alexandr Akimov & Paul Simshauser, 2018. "Performance measurement in Australian water utilities: Current state and future directions," Discussion Papers in Finance finance:201802, Griffith University, Department of Accounting, Finance and Economics.

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