IDEAS home Printed from https://ideas.repec.org/a/pal/jorsoc/v50y1999i4d10.1057_palgrave.jors.2600709.html
   My bibliography  Save this article

Introducing system dynamics to the BBC World Service: an insider perspective

Author

Listed:
  • F Delauzun

    (BBC World Service)

  • E Mollona

    (Universita’ Commerciale “Bocconi”)

Abstract

The paper relates the story of the encounter between system dynamics modelling and the BBC World Service told from the perspective of a manager who was also championing the approach inside the World Service. The outcome provides interesting lessons and useful ideas on the contribution to organisational change that can and cannot be expected from a system dynamics project. The paper opens with a review of the published literature on the impact of system dynamics within organisations. The BBC World Service organisation and culture are then briefly described, with particular reference to potential fits and misfits with the system dynamics approach. The process of building a World Service model is described, both in terms of historical and technical stages. The project's impact on the organisation is reported, whether the impact arose by design or default. This appraisal covers the model building process, the analysis of simulations and finally the development of a microworld or gaming simulator. The paper concludes with comments on the merits of system dynamics to an organisation like the BBC World Service, pinning down the tangible and less tangible benefits delivered, and making suggestions to encourage acceptability of the approach.

Suggested Citation

  • F Delauzun & E Mollona, 1999. "Introducing system dynamics to the BBC World Service: an insider perspective," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 50(4), pages 364-371, April.
    • Handle: RePEc:pal:jorsoc:v:50:y:1999:i:4:d:10.1057_palgrave.jors.2600709
    DOI: 10.1057/palgrave.jors.2600709
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/palgrave.jors.2600709
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/palgrave.jors.2600709?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Marrero-Trujillo, Verónica & Arias-Gaviria, Jessica & Arango-Aramburo, Santiago & Larsen, Erik R., 2023. "Gamification model for communicating and evaluating renewable energy planning," Utilities Policy, Elsevier, vol. 84(C).
    2. Federico Cosenz & Guido Noto, 2016. "Applying System Dynamics Modelling to Strategic Management: A Literature Review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 33(6), pages 703-741, November.
    3. Etiënne A. J. A. Rouwette & Jac A. M. Vennix & Albert J. A. Felling, 2009. "On Evaluating the Performance of Problem Structuring Methods: An Attempt at Formulating a Conceptual Model," Group Decision and Negotiation, Springer, vol. 18(6), pages 567-587, November.
    4. Adam C. Davis & Mirella L. Stroink, 2016. "The Relationship between Systems Thinking and the New Ecological Paradigm," Systems Research and Behavioral Science, Wiley Blackwell, vol. 33(4), pages 575-586, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:jorsoc:v:50:y:1999:i:4:d:10.1057_palgrave.jors.2600709. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave-journals.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.