IDEAS home Printed from https://ideas.repec.org/a/ovi/oviste/vxxivy2024i2p125-129.html
   My bibliography  Save this article

Navigating ChatGPT for Business English Writing: Benefits, Limitations, and Challenges for Students

Author

Listed:
  • Eleonora Baca

    (“Ovidius” University of Constanta, Romania)

Abstract

The present study explores the use of ChatGPT as a tool for enhancing Business English (BE) writing skills among first-year students in a Finance and Banking program. A number of 24 students participated in a qualitative experimental approach in which they wrote a complaint letter, comparing their own versions with those generated by ChatGPT 4.0. The feedback collected from students revealed that while it was felt that ChatGPT produced well-structured and professional letters, student’s own writing was more creative, with a strong personal voice, despite the limitations of the BE writing in terms of creativity. The study emphasizes AI’s impact on helping students refine their writing mechanics, while preserving a critical perspective on the model’s limitations in terms of creativity, larger understanding of external contexts and emotional connection in writing.

Suggested Citation

  • Eleonora Baca, 2024. "Navigating ChatGPT for Business English Writing: Benefits, Limitations, and Challenges for Students," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 125-129, December.
    • Handle: RePEc:ovi:oviste:v:xxiv:y:2024:i:2:p:125-129
    as

    Download full text from publisher

    File URL: https://stec.univ-ovidius.ro/html/anale/RO/2024i2/Section%203/2.pdf
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    AI tools; ChatGPT; teaching Business English; writing skills; Business English learning.;
    All these keywords.

    JEL classification:

    • Z13 - Other Special Topics - - Cultural Economics - - - Economic Sociology; Economic Anthropology; Language; Social and Economic Stratification

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ovi:oviste:v:xxiv:y:2024:i:2:p:125-129. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Gheorghiu Gabriela (email available below). General contact details of provider: https://edirc.repec.org/data/feoviro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.