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Beyond the truce: how conflict affects teams’ decisions whether to enact routines or creative projects
[Organizational routines: a review of the literature]

Author

Listed:
  • Patrick J Oehler
  • Jutta Stumpf-Wollersheim
  • Isabell M Welpe
  • David Obstfeld

Abstract

This study explores the causal relationship between conflict and actions taken by teams to accomplish their tasks. We differentiated between two forms of action trajectories, routines, and creative projects and used a laboratory experiment with a 2 (task conflict: yes vs. no) × 2 (interpersonal conflict: yes vs. no) factorial design to test how task and interpersonal conflicts affect teams’ decisions to enact routines or less routine creative projects. Teams subjected to task, interpersonal, or a combination of task and interpersonal conflict solved recurring challenges in the computer game Minecraft. We find that both task and interpersonal conflict independently increase teams’ tendency to pursue change by enacting creative projects. We conclude that task and interpersonal conflict lead teams to avoid developing routines and to attempt creative projects.

Suggested Citation

  • Patrick J Oehler & Jutta Stumpf-Wollersheim & Isabell M Welpe & David Obstfeld, 2021. "Beyond the truce: how conflict affects teams’ decisions whether to enact routines or creative projects [Organizational routines: a review of the literature]," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 30(3), pages 799-822.
    • Handle: RePEc:oup:indcch:v:30:y:2021:i:3:p:799-822.
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    File URL: http://hdl.handle.net/10.1093/icc/dtaa053
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    Cited by:

    1. Minyoung Choi & Jae-Suk Yang, 2024. "Exploring the Complexities of Negotiation: Strategies for Successful Intra- and Inter-Team Negotiation in Organizations," Journal of Artificial Societies and Social Simulation, Journal of Artificial Societies and Social Simulation, vol. 27(3), pages 1-4.
    2. Mittone, Luigi & Morreale, Azzurra & Ritala, Paavo, 2024. "Initial conditions and path dependence in explorative and exploitative learning: An experimental study," Technovation, Elsevier, vol. 129(C).

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