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The practice of routines and representations in design and development

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  • Mike Hales
  • Joe Tidd

Abstract

Using observational data from a longitudinal real-time field study, we contribute theoretically, empirically, and methodologically to the role of routines in new product design and development. We focus on the work being done by formal representations and formal routines in the design and development of a complex capital good. We find that, contrary to the emphasis in much of the literature, formal routines and representations, in particular those embodied in artifacts, while pervasive, play only a limited role. Rather, of greater influence are the various non-formal representations used to support interaction and communication: representations from routines (and elsewhere), instead of formal representation of routines. We propose a rebalancing of the relationships between routines and representations, a dialectical and mediating --in contrast to a linear and genetic--relationship. Copyright 2009 The Author 2009. Published by Oxford University Press on behalf of Associazione ICC. All rights reserved., Oxford University Press.

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  • Mike Hales & Joe Tidd, 2009. "The practice of routines and representations in design and development," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 18(4), pages 551-574, August.
    • Handle: RePEc:oup:indcch:v:18:y:2009:i:4:p:551-574
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    File URL: http://hdl.handle.net/10.1093/icc/dtp019
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    Cited by:

    1. Joe Tidd & Frank M. Hull, 2010. "Service Innovation: Development, Delivery and Performance," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 11, Edward Elgar Publishing.
    2. Scott Sonenshein, 2016. "Routines and Creativity: From Dualism to Duality," Organization Science, INFORMS, vol. 27(3), pages 739-758, June.
    3. Bo Zhang & Zhanwen Niu & Chaochao Liu, 2020. "Lean Tools, Knowledge Management, and Lean Sustainability: The Moderating Effects of Study Conventions," Sustainability, MDPI, vol. 12(3), pages 1-20, January.
    4. Guo, Jingjing & Guo, Bin & Zhou, Jianghua & Wu, Xiaobo, 2020. "How does the ambidexterity of technological learning routine affect firm innovation performance within industrial clusters? The moderating effects of knowledge attributes," Technological Forecasting and Social Change, Elsevier, vol. 155(C).

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