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The sharing economy as community marketplace? Trust, reciprocity and belonging in peer-to-peer accommodation platforms

Author

Listed:
  • Filippo Celata
  • Cary Yungmee Hendrickson
  • Venere Stefania Sanna

Abstract

What is the role sociality and belonging play within the particular exchange model that the sharing economy embodies? This article presents a theoretical review and a comparative analysis of the main sharing platforms in the accommodation domain in order to outline a conceptual framework on the relations between trust, reciprocity and belonging in the sharing economy. We argue that mobilising a sense of community is not only instrumental to promising a more intense consumption experience; it is crucial to eliciting users’ active participation in the self-regulation of peer-to-peer exchanges and for dealing with relevant trust issues, especially when sharing implies co-presence and/or non-monetary compensation. The drivers and potential outcomes of the decline in social depth of sharing practices are discussed.

Suggested Citation

  • Filippo Celata & Cary Yungmee Hendrickson & Venere Stefania Sanna, 2017. "The sharing economy as community marketplace? Trust, reciprocity and belonging in peer-to-peer accommodation platforms," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 10(2), pages 349-363.
    • Handle: RePEc:oup:cjrecs:v:10:y:2017:i:2:p:349-363.
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    File URL: http://hdl.handle.net/10.1093/cjres/rsw044
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    Citations

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    Cited by:

    1. Aymerich Jiménez, Marta, 2018. "Do we need or we want to share? The Role of Non Profit Sharing platforms," Working Papers 2072/351584, Universitat Rovira i Virgili, Department of Economics.
    2. Jing Lan & Yuge Ma & Dajian Zhu & Diana Mangalagiu & Thomas F. Thornton, 2017. "Enabling Value Co-Creation in the Sharing Economy: The Case of Mobike," Sustainability, MDPI, vol. 9(9), pages 1-20, August.
    3. Daria Bylieva & Victoria Lobatyuk & Irina Shestakova, 2022. "Shared Micromobility: Between Physical and Digital Reality," Sustainability, MDPI, vol. 14(4), pages 1-21, February.
    4. Jialei Li & Wei Wang, 2024. "From Renting Economy to Sharing Economy: How Do Bike-Sharing Platforms Grow in the Digital Era?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 8097-8117, June.
    5. Letizia Chiappini, 2020. "The Urban Digital Platform: Instances from Milan and Amsterdam," Urban Planning, Cogitatio Press, vol. 5(4), pages 277-288.
    6. Ćurlin, Tamara & Jaković, Božidar & Miloloža, Ivan, 2019. "The Usage of Collaborative Economy in Tourism: Overview and Trends for European Countries," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2019), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, pages 536-547, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    7. Letizia Chiappini, 2020. "The Urban Digital Platform: Instances from Milan and Amsterdam," Urban Planning, Cogitatio Press, vol. 5(4), pages 277-288.
    8. Sally Zhu, 2020. "Sharing Property Sharing Labour: The Co-Production of Value in Platform Economies," Laws, MDPI, vol. 9(4), pages 1-17, October.
    9. Jie Lyu & Jing Zhang, 2021. "An Empirical Study into Consumer Acceptance of Dockless Bikes Sharing System Based on TAM," Sustainability, MDPI, vol. 13(4), pages 1-16, February.
    10. Mohammed Alraeeini & Qiuyan Zhong & Elena Antarciuc, 2019. "Analysing Drivers and Barriers of Accommodation Sharing in Dubai Using the Grey-DEMATEL Approach," Sustainability, MDPI, vol. 11(20), pages 1-24, October.
    11. Gössling, Stefan & Larson, Mia & Pumputis, Aurimas, 2021. "Mutual surveillance on Airbnb," Annals of Tourism Research, Elsevier, vol. 91(C).
    12. Schreyer, Jasmin, 2020. "Sharing ≠ Sharing Economy: Ausprägungen der digitalen Sharing Economy im Lebensmittelsektor," Research Contributions to Organizational Sociology and Innovation Studies, SOI Discussion Papers 2020-03, University of Stuttgart, Institute for Social Sciences, Department of Organizational Sociology and Innovation Studies.

    More about this item

    Keywords

    sharing economy; hospitality; reciprocity; trust; community;
    All these keywords.

    JEL classification:

    • D02 - Microeconomics - - General - - - Institutions: Design, Formation, Operations, and Impact
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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