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Estimating the Influence of Service Quality on Transportation Demand

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  • Marc A. Johnson

Abstract

Following a theoretical justification for considering service quality as a demand determinant based upon conventional derived demand analysis, an empirical procedure is developed for estimating the response of demand and modal selection probability to changes in service quality. The estimation technique suggested is similar to that used in the measurement of hedonic price indices, permitting a subjective evaluation of quality factors by shipping managers. An empirical demonstration suggests that transport demand responsiveness to transport service quality is inelastic for country grain elevators.

Suggested Citation

  • Marc A. Johnson, 1976. "Estimating the Influence of Service Quality on Transportation Demand," American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 58(3), pages 496-503.
    • Handle: RePEc:oup:ajagec:v:58:y:1976:i:3:p:496-503.
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    File URL: http://hdl.handle.net/10.2307/1239266
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    Cited by:

    1. Daniel Toro González & Víctor Manuel Cantillo Maza, 2019. "La demanda de transporte público en Colombia, 2000 - 2010," Documentos de Trabajo 018292, Universidad Tecnológica de Bolívar.
    2. Daniel Toro González & Víctor Manuel Cantillo Maza & Aarón Espinosa Espinosa, 2018. "La demanda de transporte público en Colombia, 2000 - 2010," Revista Economía y Región, Universidad Tecnológica de Bolívar, vol. 12(2), pages 181-204, December.
    3. Dooley, Frank & Rodriguez, Julene, 1988. "Rail Service Levels for Grain Shippers Under Class I and Short Line Ownership," Journal of the Transportation Research Forum, Transportation Research Forum, vol. 29(1).
    4. Beilock, Richard P. & Stegelin, Forrest E., 1982. "Impacts Of Fuel Costs, Distance-To-Market, And Equipment Utilization On Relative Costs Of Trailer-On-Flatcar And Truck Transportation For Fresh Fruits And Vegetables In The South," Southern Journal of Agricultural Economics, Southern Agricultural Economics Association, vol. 14(2), pages 1-7, December.

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