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Conflict Management in Organization

Author

Listed:
  • Zeljko Turkalj
  • Ivana Fosic
  • Davor Dujak

    (Faculty of Economics in Osijek)

Abstract

Every organization encounters conflicts on a daily basis. The conflicts cannot be avoided, but it is possible to manage them in a way that we recognize them on time. It is necessary to continuously track the organizational signals which point to their existence. If we do not react duly, this can lead to the situation that the conflict itself manages the organization. One of the more important determinants of productivity, efficiency and performance, and finally job contentment is also the conflict as an independent variable of organizational behavior. By systematic research of organizational behavior we want to make a positive influence on dependent variables, but first we have to understand and get a good insight into individual elements of organizational behavior. By this paper we want to brighten the meaning of conflict on the organization, the conflict process and possible conflict management styles. We will show the relationship between the level of conflict and the impact on the organiational performance. The here mentioned facts are also tested on the research of conflict management styles, which are used by the employees in the four monitored Slavonija-Baranja organizations, and we will also present their view on conflict and how much does the same have influence on successful course of business of their organization.

Suggested Citation

  • Zeljko Turkalj & Ivana Fosic & Davor Dujak, 2008. "Conflict Management in Organization," Interdisciplinary Management Research, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 4, pages 505-515, May.
    • Handle: RePEc:osi:journl:v:4:y:2008:p:505-515
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    Citations

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    Cited by:

    1. Hakan Yýlmaz & Hüner Þžencan, 2018. "The Effect of The Organizational Citizenship and Cynicism Behaviors on The Management of Hierarchical Conflicts," International Review of Management and Marketing, Econjournals, vol. 8(2), pages 118-130.
    2. Karolina Kolinska & Boguslaw Sliwczynski & Lukasz Hadas & Adam Kolinski, 2017. "Operational Controlling In The Management Of Spare Parts Availability," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 17, pages 139-156.
    3. Debarun Chakraborty & Wendrila Biswas, 2021. "Think Love, Think Peace, Think Harmony: Rethinking on Industrial Tranquility," Business Perspectives and Research, , vol. 9(1), pages 92-110, January.

    More about this item

    Keywords

    conflict; management styles; organization; organizational behavior.;
    All these keywords.

    JEL classification:

    • L1 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance
    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior

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