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Quality Management In Banking System

Author

Listed:
  • Dinculescu Elena Silvia

    (Universitatea "Constantin Brancoveanu", Management - Marketing)

  • Micuda Ion Dan

    (Universitatea "Constantin Brancoveanu", Management - Marketing)

Abstract

Quality management banking perspective is extremely interesting, from the point of view of the activities specific, and of the permanent area competition improvement. Banks being aware of the quality problems also lead to the appearance and requirement of

Suggested Citation

  • Dinculescu Elena Silvia & Micuda Ion Dan, 2009. "Quality Management In Banking System," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 3(1), pages 537-540, May.
    • Handle: RePEc:ora:journl:v:3:y:2009:i:1:p:537-540
    as

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    File URL: http://steconomice.uoradea.ro/anale/volume/2009/v3-finances-banks-and-accountancy/90.pdf
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    References listed on IDEAS

    as
    1. Baumol, William J, 1982. "Contestable Markets: An Uprising in the Theory of Industry Structure," American Economic Review, American Economic Association, vol. 72(1), pages 1-15, March.
    2. Shaffer, Sherrill, 2004. "Patterns of competition in banking," Journal of Economics and Business, Elsevier, vol. 56(4), pages 287-313.
    3. Mamatzakis, E. & Staikouras, C. & Koutsomanoli-Fillipaki, N., 2005. "Competition and concentration in the banking sector of the South Eastern European region," Emerging Markets Review, Elsevier, vol. 6(2), pages 192-209, June.
    4. Panzar, John C & Rosse, James N, 1987. "Testing for "Monopoly" Equilibrium," Journal of Industrial Economics, Wiley Blackwell, vol. 35(4), pages 443-456, June.
    5. Molyneux, Phil & Lloyd-Williams, D. M. & Thornton, John, 1994. "Competitive conditions in european banking," Journal of Banking & Finance, Elsevier, vol. 18(3), pages 445-459, May.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Competition; Received quality; Expected quality;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

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