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Electronic Services in the Public Sector - Status and Trends

Author

Listed:
  • Katia Kirilova

    (University of National and World Economy, Sofia, Bulgaria)

Abstract

The article discusses the problems of electronic services in the public sector. Analyses were made of the official data on the development of the information society. They are associated with the use of the Internet and the status and trends of electronic interaction with public institutions. Analized are the most important factors for the creation and development of electronic services in public administration. Presented are issues of electronic identification and application of electronic signatures. The main results of the survey are in the area of design and creation of new electronic services in the public sector.

Suggested Citation

  • Katia Kirilova, 2014. "Electronic Services in the Public Sector - Status and Trends," Ikonomiceski i Sotsialni Alternativi, University of National and World Economy, Sofia, Bulgaria, issue 4, pages 99-116, December.
    • Handle: RePEc:nwe:iisabg:y:2014:i:4:p:99-116
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    File URL: http://www.unwe.bg/uploads/Alternatives/8_4-14_Katia.pdf
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    More about this item

    Keywords

    public sector; public institutions; electronic services;
    All these keywords.

    JEL classification:

    • H61 - Public Economics - - National Budget, Deficit, and Debt - - - Budget; Budget Systems
    • H71 - Public Economics - - State and Local Government; Intergovernmental Relations - - - State and Local Taxation, Subsidies, and Revenue

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