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Quality Assurance Methods of Software Applications and Online Services in Institutions of Higher Education

Author

Listed:
  • Elitsa Pavlova

    (University of National and World Economy, Sofia, Bulgaria)

Abstract

The report examines methods for ensuring the quality of software applications and online services in higher education institutions (HEIs). It highlights key challenges related to security, system complexity, and user diversity. Testing approaches such as performance, compatibility, security, and usability testing are analysed. It emphasizes automation, integration with DevOps processes, and the use of standardized tools. The report offers solutions for reducing vulnerabilities and ensuring software reliability and functionality. The main conclusion is that continuous testing and integrated security are critical for data protection and the smooth operation of university systems.

Suggested Citation

  • Elitsa Pavlova, 2024. "Quality Assurance Methods of Software Applications and Online Services in Institutions of Higher Education," Godishnik na UNSS, University of National and World Economy, Sofia, Bulgaria, issue 2, pages 83-92, December.
    • Handle: RePEc:nwe:godish:y:2024:i:2:p:83-92
    as

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    File URL: https://unwe-yearbook.org/en/journalissues/article/11613
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    More about this item

    Keywords

    security; quality assurance; software applications; online services; testing methods; institutions of higher education; cyber threats; integration with DevOps;
    All these keywords.

    JEL classification:

    • O10 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - General
    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology

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