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Cultural Research in the Production and Operations Management Field

Author

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  • Metters, Richard
  • Marshall, Donna
  • Pagell, Mark

Abstract

We summarize and categorize Operations Management (OM) research on two inter-related types of “culture†: exogenous, or national culture and endogenous, or organizational culture. OM cultural research is far less than one percent of total OM research. We posit that of that small amount, much of OM cultural research is based on numerical approaches that have questionable validity. Qualitative work is highlighted. In addition to being a guide for research, this article is meant to provide substantive examples for teaching the importance of culture in OM.

Suggested Citation

  • Metters, Richard & Marshall, Donna & Pagell, Mark, 2019. "Cultural Research in the Production and Operations Management Field," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 13(1-2), pages 1-150, November.
    • Handle: RePEc:now:fnttom:0200000054
    DOI: 10.1561/0200000054
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    Cited by:

    1. Ghafoori, Arman & Gupta, Manjul & Merhi, Mohammad I. & Gupta, Samrat & Shore, Adam P., 2024. "Toward the role of organizational culture in data-driven digital transformation," International Journal of Production Economics, Elsevier, vol. 271(C).
    2. Manjul Gupta & Amulya Gupta & Karlene Cousins, 2022. "Toward the understanding of the constituents of organizational culture: The embedded topic modeling analysis of publicly available employee‐generated reviews of two major U.S.‐based retailers," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3668-3686, October.

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