IDEAS home Printed from https://ideas.repec.org/a/nos/vgmu00/2015i2p123-146.html
   My bibliography  Save this article

Communications in social networks: results of the monitoring of openness of federal bodies of the executive power

Author

Abstract

The article reviews the results of the first monitoring of web pages of the federal executive authorities in social networks. We used as our hypothesis a theoretical conclusion of I. Mergel that the official governments accounts in social networks are new channels of engagement and a tool to obtain additional knowledge from interested stakeholders. The aim of the research was to give expert evaluation of the implementation of principles and mechanisms of openness by the federal agencies. We developed special indicators according to three criteria: transparency of the implementation mechanisms, quality of feedback, involvement of citizens and accountability.The article summarized the results of expert assessment of the quality of the federal agencies accounts in Twitter, Facebook, VKontakte, Odnoklassniki, Instagram, YouTube, LiveJournal. Additionally, we analyzed official pages in Twitter by using Twitonomy soft ware service. In conclusion, we formulated several recommendations to the public authorities on the improvement of offi cial accounts in social networks.

Suggested Citation

  • Natalia Dmitrieva, 2015. "Communications in social networks: results of the monitoring of openness of federal bodies of the executive power," Public administration issues, Higher School of Economics, issue 2, pages 123-146.
    • Handle: RePEc:nos:vgmu00:2015:i:2:p:123-146
    as

    Download full text from publisher

    File URL: http://vgmu.hse.ru/data/2015/07/02/1082134641/%D0%94%D0%BC%D0%B8%D1%82%D1%80%D0%B8%D0%B5%D0%B2%D0%B0%202-2015.pdf
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Anton Parfenchyk, 2017. "The use of social networks in public administration," Public administration issues, Higher School of Economics, issue 2, pages 186-200.
    2. Lyudmila Vidiasova & Andrei Chugunov, 2017. "Citizens awareness and satisfaction with public services portals (The case of Saint Petersburg)," Public administration issues, Higher School of Economics, issue 2, pages 165-185.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:nos:vgmu00:2015:i:2:p:123-146. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Irina A. Zvereva (email available below). General contact details of provider: http://vgmu.hse.ru/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.