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Firm Sustainable Growth during the COVID-19 Pandemic: The Role of Customer Concentration

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  • Xuesheng Chen
  • Caixia Liu
  • Feng Liu
  • Mingjie Fang

Abstract

Due to the spread of coronavirus disease 2019 (COVID-19), business environmental uncertainty, a restricted flow of personnel and materials, and changes in consumer demand have impacted business operations and financial performance. This study investigates the relationship between COVID-19, customer concentration, and sustainable growth based on data from listed companies in China. The results reveal that COVID-19 has had a negative impact on sustainable growth, but customer concentration can mitigate this negative association. By emphasizing the moderating effect of customer concentration on the relationship between COVID-19 and sustainable growth, this study provides new insights for firms who are seeking to mitigate the negative shocks of COVID-19 and promote sustainable development.

Suggested Citation

  • Xuesheng Chen & Caixia Liu & Feng Liu & Mingjie Fang, 2021. "Firm Sustainable Growth during the COVID-19 Pandemic: The Role of Customer Concentration," Emerging Markets Finance and Trade, Taylor & Francis Journals, vol. 57(6), pages 1566-1577, May.
    • Handle: RePEc:mes:emfitr:v:57:y:2021:i:6:p:1566-1577
    DOI: 10.1080/1540496X.2021.1904884
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    Citations

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    Cited by:

    1. Xiaodong Teng & Yanzhi Wang & Aiguo Wang & Bao-Guang Chang & Kun-Shan Wu, 2021. "Environmental, Social, Governance Risk and Corporate Sustainable Growth Nexus: Quantile Regression Approach," IJERPH, MDPI, vol. 18(20), pages 1-15, October.
    2. Liu, Yun & Zhang, Yun & Zhang, Yifei & Xiao, He, 2022. "Small business owners’ Fintech credit in crises: Theory and evidence from farmers under the COVID-19," Pacific-Basin Finance Journal, Elsevier, vol. 71(C).
    3. Chen Ma & Changjiang Yu & Yasir Latif, 2023. "CSR and Sustainable Growth in China’s Technology Firms between 2010 and 2021," Sustainability, MDPI, vol. 15(3), pages 1-24, January.
    4. Fasano, Francesco & Javier Sánchez-Vidal, F. & La Rocca, Maurizio, 2022. "The role of government policies for Italian firms during the COVID-19 crisis," Finance Research Letters, Elsevier, vol. 50(C).
    5. Allal-Chérif, Oihab & Guijarro-Garcia, María & Ulrich, Klaus, 2022. "Fostering sustainable growth in aeronautics: Open social innovation, multifunctional team management, and collaborative governance," Technological Forecasting and Social Change, Elsevier, vol. 174(C).

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