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Taxi Drivers’ Cross-Cultural Communication Problems and Challenges in Bangkok, Thailand

Author

Listed:
  • Janpha Thadphoothon

    (Faculty of Arts, Dhurakij Pundit University, Bangkok, Thailand)

Abstract

This paper reports an investigation of Thai taxi drivers’ cross-cultural communication problems and challenges by synthesizing the research findings from two related studies: (1) a classroom investigation of Thai taxi drivers’ communication challenges; and (2) a study of Thai taxi drivers’ English language competence. The findings reveal that Thai taxi drivers had relatively low level of English competence, and had experienced three cross-cultural communication problems and challenges in the language, cultural, and attitudinal domains. Efforts to improve their English skills need to take into consideration the nature of their work and work conditions.

Suggested Citation

  • Janpha Thadphoothon, 2017. "Taxi Drivers’ Cross-Cultural Communication Problems and Challenges in Bangkok, Thailand," Journal of Reviews on Global Economics, Lifescience Global, vol. 6, pages 313-320.
    • Handle: RePEc:lif:jrgelg:v:6:y:2017:p:313-320
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    File URL: http://www.lifescienceglobal.com/independent-journals/journal-of-reviews-on-global-economics/volume-6/85-abstract/jrge/2817-abstract-taxi-drivers-cross-cultural-communication-problems-and-challenges-in-bangkok-thailand
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    Cited by:

    1. Samantha Jeffries & Tristan Russell & Yodsawadi Thipphayamongkoludom & Prarthana Rao & Chontit Chuenurah & Swe Zin Linn Phyu & Iraz Rana Zeren, 2022. "Mapping Women’s and Men’s Pathways into Thailand’s Prisons for Homicide and Sex Offences: Utilising a Feminist Pathways Approach," Laws, MDPI, vol. 11(2), pages 1-22, March.

    More about this item

    Keywords

    Cross-cultural communication; Thai taxi drivers; Economic growth; English language competence.;
    All these keywords.

    JEL classification:

    • O44 - Economic Development, Innovation, Technological Change, and Growth - - Economic Growth and Aggregate Productivity - - - Environment and Growth
    • R11 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General Regional Economics - - - Regional Economic Activity: Growth, Development, Environmental Issues, and Changes

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