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A figyelem ökonómiája. A vevők meghódításának új módszerei és csatornái
[Economy of attention - new methods and channels for receiving customers]

Author

Listed:
  • Hámori, Balázs

Abstract

A többletgazdaságban a termelőknek/szolgáltatóknak/kereskedőknek törekedniük kell a vevők meghódítására. Ennek költségei, amelyek csak igen csekély többlethasznot hoznak a fogyasztók számára, az idők során folyamatosan nőttek. Az információgazdaságra jellemző szolgáltatások - különösen a szellemi javak - esetében meghatározó tényező a fogyasztásukhoz, felhasználásukhoz szükséges figyelem. A személyes szolgáltatások mindig is nagy figyelmet igényeltek. A termelés és a szolgáltatások testreszabásával, a közvetlen interakciók sűrűsödésével és a tranzakciók virtuális térbe helyeződésével szükségszerűen nő a gazdasági folyamatok figyelemigénye. Az immateriális javak előállítói számára a partnerek figyelmének a lekötése gyakran a legfontosabb versenytényező. Nemcsak a vevők figyelmének, hanem az eladók figyelmének a jelentősége is nő: a figyelem mint eladói "szolgáltatás" az értékteremtés forrásává válik. Radikálisan változnak a figyelem felkeltésének a módszerei is. A figyelem "tőzsdéje" a társadalmi nyilvánosság, és az internet akár a figyelem sajátos világpiacaként is felfogható. Dicsőség, kiválóság és presztízs a felhalmozott figyelem megnyilvánulási formái. Azaz, a figyelem tőke-, értékmegőrző és -gyarapító funkcióval rendelkezik, noha azt nem lehet minden további nélkül összevetni a pénz hasonló mechanizmusaival. A figyelem ökonómiája ma még gyerekcipőben jár, ám nem kétséges, hogy az információgazdaság tranzakciós terének a vizsgálatakor kiemelten kell figyelni a figyelemre.* Journal of Economic Literature (JEL) kód: D21, D80, E71, M31, M37.

Suggested Citation

  • Hámori, Balázs, 2021. "A figyelem ökonómiája. A vevők meghódításának új módszerei és csatornái [Economy of attention - new methods and channels for receiving customers]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(1), pages 96-124.
    • Handle: RePEc:ksa:szemle:1949
    DOI: 10.18414/KSZ.2021.1.96
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    References listed on IDEAS

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    1. Gary S. Becker & Kevin M. Murphy, 1993. "A Simple Theory of Advertising as a Good or Bad," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 108(4), pages 941-964.
    2. Agnès Festré & Pierre Garrouste, 2011. "The Economics of Attention," Post-Print hal-01300671, HAL.
    3. Arthur T. Denzau & Douglass C. North, 1994. "Shared Mental Models: Ideologies and Institutions," Kyklos, Wiley Blackwell, vol. 47(1), pages 3-31, February.
    4. Josef Falkinger, 2008. "Limited Attention as a Scarce Resource in Information-Rich Economies," Economic Journal, Royal Economic Society, vol. 118(532), pages 1596-1620, October.
    5. Robert Kraut & Shyam Sunder & Rahul Telang & James Morris, 2005. "Pricing Electronic Mail to Solve the Problem of Spam," Yale School of Management Working Papers amz2638, Yale School of Management, revised 01 Oct 2005.
    6. Lanham, Richard A., 2006. "The Economics of Attention," University of Chicago Press Economics Books, University of Chicago Press, edition 1, number 9780226468822, April.
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    More about this item

    JEL classification:

    • D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory
    • D80 - Microeconomics - - Information, Knowledge, and Uncertainty - - - General
    • E71 - Macroeconomics and Monetary Economics - - Macro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on the Macro Economy
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M37 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Advertising

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