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Expectations of Real Estate Agent Customers

Author

Listed:
  • Sebastian Kokot

    (Uniwersytet Szczeciñski, Wydzia³ Nauk Ekonomicznych i Zarz¹dzania, Instytut Ekonometrii i Statystyki)

  • Katarzyna Orzechowska

    (absolwentka studiów I stopnia Uniwersytetu Szczeciñskiego, Wydzia³u Nauk Ekonomicznych i Zarz¹dzania, Specjalnoœæ: Wycena, Zarz¹dzanie i Obrót Nieruchomoœciami)

Abstract

The article presents the results of the survey concerning expectations and ratings of real estate agent customers. The survey results can be used by realtors to match their offer accurately to customers' expectations. It may help them to improve the quality of their services.

Suggested Citation

  • Sebastian Kokot & Katarzyna Orzechowska, 2015. "Expectations of Real Estate Agent Customers," World of Real Estate Journal (Swiat Nieruchomosci), Fundacja Uniwersytetu Ekonomicznego w Krakowie, issue 91, pages 13-22, March.
    • Handle: RePEc:kra:journl:y:2015:i:91:p:13-22
    DOI: 10.14659/worej.2015.91.02
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    More about this item

    Keywords

    property market; real estate agencies; customers’ expectations;
    All these keywords.

    JEL classification:

    • R33 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location - - - Nonagricultural and Nonresidential Real Estate Markets

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